Heidi's Nail LabReviews of heidisnaillab.com

Heidi did an Acrylic Fill and they look beautiful. I've been looking for someone who would shape my nails they way I ask and for some reason, they don't seem to listen. Nothing difficult---just square with no tapering, no rounded corners, and even. In the past I've had to go home and re-file my nails after getting a fill. This was my first time at Heidi's Nail Lab. Heidi was very sweet and very willing to accommodate. She shaped them exactly the way I asked and did a beautiful job. I appreciate that she took the time to ask if she was doing what I wanted. This is the best fill I've had in years...very happy.

Jen was great. Scheduling online was super easy.

Love Heidi’s ! Staff is always welcoming and professional! “Price is what you pay. Value is when they sit in your chair every three weeks without hesitation.” This should be Helen’s quote !!! Always willing to please !

I booked a spa pedicure online, but quickly realized I was only receiving what felt like a basic, regular pedicure. By the time I realized how much was being skipped, I felt it was too late to say anything, so I let it go. Unfortunately, the entire service also felt extremely rushed. The nail technician never even filed or smoothed the bottoms of my feet and skipped several other steps I would consider standard for a pedicure—let alone a spa pedicure. When I got to the drying station, I noticed that the polish on my big toes was uneven and sloppy, so I politely mentioned it to the employee nearest the front desk. She told me to let my nails dry first and then they would fix them. I was confused as to why I would need to fully dry polish that would have to be removed and repainted anyway. When I pointed that out, her response and demeanor made it very clear that she was annoyed with me for bringing it up. There’s nothing worse than booking and paying for a spa pedicure only to feel rushed through the service and then treated like an inconvenience for politely asking that sloppy polish be corrected. I’ve had much less expensive pedicures where the technicians took considerably more time and care, the service was more thorough, and the salons themselves offered a much nicer atmosphere. I didn’t even receive a brief foot or leg massage—or any of the little touches that many salons include as a courtesy to make the experience feel relaxing and enjoyable. For the price, I expected a much higher level of service, attention to detail, and overall experience. Unfortunately, I would not return. It was significantly overpriced for what I received.

Helen was great and my nails look perfect. I’m very happy I tried this place. Super easy to make an appointment online. I will try them again.

The people are always pleasant. My nail tech Helen is very nice and very professional. I love being able to book online

Love Heidi and all her designs

I made a day-of appointment online for that afternoon. Just moved to the area and thought this would be a good spot to try. I received an email that the appointment was confirmed before leaving my house. I arrived to the salon and when I walked in I was not acknowledge at all. There was no one at the desk and none of the workers looked up. For so little people being there, no one made eye contact. I stood there unsure of how their process works. I wound up sitting down and waiting for my nail artist since it wasn’t busy and it was very quiet. I waited 20 minutes past my appointment time before standing up to leave. For this place I would not book online…