H-E-BReviews of heb.com

I was checking out at register 3 in Conroe on Frazier employee Maddy (bagger) had really bad customer service she needs to be friendlier. However what really bothered me was that she pushes my milk jugs towards me in a very rude way instead of placing it in my cart. The guy checking me out was overall a good cashier.

This is not the first time I’ve had problems with H‑E‑B delivery. I am visually impaired and haven’t driven in 15 years. If they don’t have delivery time available, it shouldn’t be offered. I was perfectly satisfied with this service in Richmond TX but not so much in Cuero. I’ve lived here 6 months and this is my second time to seem to get lost in the shuffle. Perhaps they should hire an extra driver for this area. H‑E‑B thanks for showing how you treat the disabled!

I need HEB on Shepherd & W.26th Houston TX to stock up on the cheesecake in the cup..Please Went on 3 days in a row

I have been purchasing ground from HEB and since of late I have been seeing broken bone fragments in every bite I take. Looks like your supplier has been grinding meat with bones and packaging it. It's not healthy for us and as well as for children. Please check and take necessary action before it's being sold to consumers. I have got pictures of the bone pieces.

I’m always buying flour tortillas from your Lakeway store but lately the quality has not been the same as before. The tortillas are extremely thin and seem like paper. The tortillas are priced higher than the others but for the price I would expect the higher quality that you were providing before.

Customer service in the pharmacy. Went to transfer my family prescription over there. Use my insurance at every pharmacy we have gone. The pharmacist there said it wasn’t an ins card it didn’t cover the meds. I explain and ask why. Walgreens and Walmart takes it. My husband and son needed them dr in Texas prescribe. We just move from Wyoming they wouldn’t take it walked away without them. Going to call insurance and find out why. This is the stupidest thing ever. I wouldn’t recommend the h-e-b pharmacy. Just moved still wouldn’t.

The heb products keep shrinking and prices keep going higher. The latest I wasted money on is heb bathroom tissue. It went from 2 ply to 1 ply and is worthless. I shopped at heb almost exclusively for 30+ years but now I try to buy very little there due to no sales, poor quality and greed.

If HEB wants to advertise that they're here for your family then they need to stop price gouging all of their customers. I've seen no attempt to help their customers in any way. They copy our favorite products and produce their own knockoff versions before phasing our favs out. HEB is proving to be just another money grabbing corporation. It's become obvious that it's all about the bottom line now. In the last 2 years our grocery bill has tripled, while the products get smaller. People are buying less healthy foods just to get by. All I can say is that their commercials are false advertising.