H-E-BReviews of heb.com

Minors steal booze..they don't care about the ramifications...

Been shopping at HEB for 10 years when we lived in Friendswood and the past 6 years since we moved to Burnet. Over the last 6 months we have seen a serious decline in produce at this store We purchase a lot of fruit , blueberries, blackberries, raspberries ,strawberries and avocados there is poor taste sour and they turn moldy in a couple days and have to get rid of them we will give the HEB in Marble Falls a chance if result is the same we will shop somewhere else This is disgusting what your produce has become

I'm just very disappointed! THE CUSTOMER SERVICE IS RIDICULOUS! Now have to wait 3 to 7 business days to get a refund. Thanks a lot HEB. 🤦🏻‍♀️

This HEB Spring Store. I've had bought Beef here. Found it be bad meat. Beef bought had smell after cooking it, also beef tasted old. Chicken & pork not any better. I will be going somewhere else. They need recheck there stock. Won't be back.

My second review. Have been a loyal customer. No more. I shop at far west. Difficult to access products due to large carts in the aisles. Long wait time at checkout; obvious force to self checkout. No help in bagging even though store is full of employees. Difficult to find anything but H‑E‑B self branding. Hopefully a good competitor comes along.

HEB has become greedy and the quality of their products have declined significantly. My whole life HEB was it, not anymore. Their prices soar weekly while the quality and packaging declines.

They charge you extra money on some products, they don't even put a note close to the product saying about the extra charge for the customers!I made a complaint to the check out but guess what, after many many days nothing changed.HEB's in South Austin policy is the customers do not have the right to know how much they gonna pay.

I patronized the HEB grocery store in Cypress Texas, the 24224 Northwest Fwy Cypress, TX 77429. On not 1, not 2, but three occasions I received unsanitary seafood from this location. Today the store manager, who is rude, abusive and a bull bamboozled the Harris Country Health Department telling them that they ALWAYS WRAP IN PLASTIC AND PAPER, THEN BAG THEIR SEAFOOD -- THAT THIS IS THE PROPER PROTOCOL. Per the inspector who fell for the lie, she said I could find no violations. Well DUH, how could you when the snakes in the grass at this location are ready to put on a clown show -- Shout out to the Harris county Health department for not doing their job a second time because most likely, you are bought and paid for by HEB, Each time I received my crab legs, there was no paper no plastic-- just a single bag that each time arrived OPEN to my door -- and to think that management at this store would insist that this is sanitary, ok for humans to eat food that is not properly protected -- at one point the manager went on to blame FAVOR -- the delivery company for why my seafood was unwrapped and unsanitary!! Imagine what kind of integrity is working in high places for HEB. to be bullied by a male store manager who would tell me, I was not getting a refund on more than one occasion and to have that same manager tell me that the only way I was going to get a refund was to inconvenience myself, go back to the store and return the items -- when it was their fault 100% that allowed unsanitary seafood to leave the store. I have pictures for each occasion but it seems that to HEB they just attempt to bully you and make you accept low class and lack of integrity behavior. Imagine working for a manager who actually lies, and then is placed in charge of a department of people who they teach to lie as well?? And just for the record, I did get my refund each time because they HEB were in the wrong and they believe they can push you around and make you break -- but see, GOD does not like ugly. and it was wholly unnecessary that this location would allow unrighteousness to prevail. I am just one person but I am not a person who will be pushed around. I will never accept poor service or unsanitary food that literally arrives open to my door, with no protection -- and to think HEB would be fine with having their customers eat unsanitary food as long as they could keep your money. Not on my watch HEB -- not on my watch. AND its doubly a shame that the Harris County Health Department has allowed themselves to be bought and bamboozled by underhanded representative's of HEB -- The light will be shown on your practices HEB. Makes you wonder how much money has exchanged hands on the down low between HEB and the health department, neither of their representatives who investigated could I take seriously -- it was all a sham show-- and the proof has been proven that HEB lies again and again!!! AND BTW, IF I WAS THE LIAR, WHY DID YOU REFUND MY MONEY EACH TIME???