HeatbitReviews of heatbit.com

I was kind of surprised that my Heatbit filters at 28 bucks apiece had to be replaced just as my second count reached $28 in value. It appears their filters are overpriced in my opinion.

I love the new Maxi. Much more efficient than the trio. My furnace quit on me, so I'm glad my new unit arrived a couple of weeks ago. This unit mines much faster too. Thanks Heatbit!!

Customer support is extremely responsive and easy to get a hold of and assist with any of my issues. Heatbit also builds a very solid product!

I have ordered two units - one was upgraded paid shipping so I can receive it during the winter months. Since receiving it I have very much appreciated the really nice industrial design. I had an initial issue but their support and some of the employees were able to rectify the situation very quickly. Now my unit is producing heat, mining bitcoins and looking sleek in my living room.

I have been using the various incarnations of Heatbit from the earliest days. I now have 3 Trio's and a Maxi. I like to think I helped iron out some of the wrinkles from those early days. Over the years I have had a couple of issues but the support is extraordinary and everything was always resolved to my satisfaction. When I ordered the Maxi, I received it and had a lot of trouble connecting with my wifi. I couldn't imagine what the problem was and at one point I had 3 support people helping me and I know that at least one of them worked way outside of normal working hours. It turned out that they had sent a Trio instead of a Maxi (I didn't know how to tell them apart at the time) and as soon as we figured that out, they immediately sent a return tag and shipped the correct unit. They make up for the inconvenience by sending my (unsolicited) a supply of HEPA filters. As of this evening, all my Heatbits are heating away, which is nice because it is -17 degree F outside. I really like the product but the support is what makes me come back for more.

Great !!!!!

My experience was great! I had an issue with the first maxi but the team was very helpful and shipped a brand new one right away. I have been currently using the maxi for the past couple of days and the machine works great. I’m very happy with my purchase!

The ordering, super easy. Taking my payment, super easy, except for the credit card company thinking it was an unauthorized purchase. Getting the product shipped in a timely manner, not so much. Shipping via UPS, no bueno, they are the slowest shipping company I’ve ever used, I’d suggest switching to FedEx. My Heatbit arrived in a little more than a month, almost 2 months, November 23rd order date, January 19th delivery. Customer service was polite and quite responsive when I inquired about the length of time it was taking for delivery. Easy setup, nice and quiet, keeps my computer room cozy and warm. My cats enjoy sitting near it. So far so good.