Bryan G.
The product is cool and best of all…
The product is cool and best of all works well. The construction of the product is solid.

The first heater that mines bitcoin. Quietly.The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
Heatbit (heatbit.com) has 334 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Appliances & Electronics · Claymont, Delaware
Excellent

Appliances & Electronics · Wilmington, Delaware
Excellent

Appliances & Electronics · Newark, Delaware
Great

Appliances & Electronics · Wilminglon, Delaware
New
Showing 11 reviews with 3 stars · Clear filters
Bryan G.
The product is cool and best of all works well. The construction of the product is solid.
Dubis T.
VERY GOOD REVIEWS BUT IM WITH SUPPORT WITH MARK FOR OVER 2 DAYS AND THEY TAKE LONG TO ANSWER THEY DON'T HAVE VIDEOS IN YOUTUBE BUT I FOUND SOME VERY HELPFUL AND THEY DON'T HAVE THE CALCULATORS TO ESTIMATE EARNING ON THE 1.2 THS THAT IM PLANING TO BUY BUT I ALREADY KNOW THE EARNINGS SO FAR IS JUST A HOBBY COMPARED TO THE REAL MINING I HAVE WITH HARDWARE AND NOW HARDWARE I JUST LIKE TO EARN WHILE HEATBIT PURIFY THE AIR!
Greg I.
I have a device that I end up getting the heated trio or something like $800. I took 2 1/2 years for me to receive the device and then it ran for about a year and a half before it finally just stopped running the company told me that the warranty had expired and that if I wanted to get it fixed, it would cost $150 and I have to ship it to them at my own cost. Here’s the problem all that mining that it did was only $150 maximum worth anyways and it cost me two rounds of filters of $35 each so basically it’s a huge money. You never get any money back. It’s actually just better to buy bitcoin.
customer
Bit pay was annoying and your timeout was too short while I tried to get confirmation. So now I have to wait for the first refund
Response from HeatbitNov 2, 2025
Hi Arturo, Sorry for the hassle with BitPay! We're working on making the payment process smoother for everyone. Thanks for helping us improve!
Russell P.
I was one of the early buyers of the Trio and I have been running it continuously for over 6 months. I have had no problems with it and it mostly consumes 485 watts. I am at 7% left on the filters and have tried to order them to no avail. I took out the old ones and blew them out with compressed air but the filter red light is still on. There is nothing in the manual on how to reset this. Its a Great unit but the support on the manual and the App needs to be updated. Russ
Response from HeatbitMar 2, 2026
Russell, Thank you for being with us from the early days and for sharing feedback. You’re absolutely right to point this out. We’ve since improved this on our side, and the updated guidance is now available through our support center. As a small thank-you for the helpful feedback, we’d love to send something your way. Please reach out to our team, and we’ll be happy to take care of you.
Max
Ordered a Heatbit miner, took over a year to receive the product. A few months worth of free Satoshis were promised for the delay, but I never received them. Threw away the product packaging before I realized that the warranty is voided if the packaging is not sent in with the malfunctioning heatbit. This company has some unethical shady business practices to void a warranty over packaging. Having said that, the heater works great, too bad I received it after the winter season ended.
Response from HeatbitMay 23, 2025
Hi Max, thank you for your review. Great to hear your product works great! Regarding delay Satoshis - you simply need to reach out to our support through [email protected] or the app to receive them. Upon checking, we didn't find any request from you on this. Please, kindly reach out. Regarding the packaging&warranty - this is standard practice as a policy. We, however, never enforced the packaging polity strictly, and for any customer with a warranty claim we never had packaging as a barrier and always found a solution.
Tommy T.
Here are my objections: #1 - I waited for over a year after pre-ordering a unit before it was ready to be shipped to me. #2 - I was contacted to validate that my shipping address was still good. This occurred right around the time my first child was born and I did not see the email. #3 - Heatbit shipped the device to the address that they had on file without my confirmation even though it had been over a year (closer to 2) since I made the purchase. #4 - When I figured out that this had happened after the birth of my child, I reached out to Heatbit support for assistance. #5 - Heatbit support directed me TO REACH OUT TO THE PEOPLE LIVING AT MY OLD ADDRESS to retrieve what I bought nearly 2 years ago. #6 - To absolutely no one's surprise except Heatbit support, the appartment complex did not have a record of it being delivered. #7 - I wrote this review. #8 - Heatbit management reach out to me directly and made it right with me. They shipped me a brand new device, which I have yet to configure and use. For now, I am changing my experience from 1 star to 3 stars. #9 - After I configure and set up the device and run it, I will provide an update to my rating.
David R.
Beautiful hardware, but the software is severely lagging. I can’t turn on/off remotely, not can I set a schedule. For my situation, this makes my Heatbit nearly useless to me.
Response from HeatbitAug 8, 2025
Hi David, We're happy to know you like our design as much as we do! About the remote control, we’re always looking to improve, and your feedback helps a lot. Thanks for sharing, we’re really glad to have you with us. Cheers!