David M.
Great on prompt shipment but no technical support
Order processing and shipment were very fast. However, when the Phonak Roger didn't work, they could not provide any technical support. They referred me to Phonak, and they couldn't help either. I finally found someone at Advvanced Bionacs, the supplier of my cochlear implant, who knew exactly what to do to fix the problem.
Response from Hears Hearing & HearablesFeb 2, 2024
I am happy you found the issue. Sometimes hard for us as we don't work much with cochlear implants anymore.




