Hears Hearing & HearablesReviews of hearshearingandhearables.com

The front desk nervous lady was not friendly at all. No friendly greetings! When I first entered and first thing she said to me “just a minute!” I thought huh???? And Kim treated me like I am wrong. So is that how U treat ur customers, that customers are wrong? Another thing Kim treated my husband as a 2 year child that he needs to “SHARE” candies. Again is that how U treat ur customers? I don’t think that is even funny at all. I remember that Kim used to be funny. What did we do wrong to deserve that???😢

Never received the order . I am currently checking with USPS but sadly did not get much help from your company. I even paid extra for priority shipping.

Wrong product sent. Followed return instructions but UPS couldn’t deliver because no one was there.

I haven’t received the charger ordered January 7th.

You sold me something you didn't have in stock. You didn't tell me it was on back order. In the era when Amazon can deliver in two days, you are way behind the curve.

This order took more than a full week to process.

I still await my order. What is going on?!

I ordered a charger on a Sunday. It was not shipped until late in the day on Wednesday. We paid for priority shipping. Although USPS does not guarantee priority shipping, which WAS NOT disclosed on their website, they drug their feet for 4 days and showed no urgency to get my product out the door to me. If a customer pays for priority shipping, a customer should expect priority shipping and expediency from the vendor PRIOR to the order even been dropped off/picked up from USPS. When I confronted them about the slow reaction time to my order, I was met with complaints about Donald Trump(which was weird and unprofessional) and huge diatribe that I was unkind and accompanied by a plethora of excuses. If a vendor is in the business of sales, be in the business of customer service, take accountability and try to accommodate the customer. The last message I got from them was that they would no longer communicate with me because I was spreading hate. Wow! Spreading hate? Dang...I didn't know that expecting adequate customer service was a privilege. We are 11 days in and still no package.