Healthypetz is listed under Pet Stores.
Healthypetz (healthypetz.com) has 219 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Jane R.
These people are awful I didn’t sign up for a subscription and they took more money from me. I then saw they had taken a second payment so I cancelled with them and said not to send out second item as I wanted a refund. I challenged the payment with the bank also and had a refund but now the item has been delivered after I said I didn’t want it and money has come out again. I’ve not even used the product as it’s likely to kill my dog.
Terresa C.
If I could make a negative number I would. I realized I wasn't going to be giving this to my dog when I saw it was sent internationally through customs. When I got the collagen, there were no ingredients, label as to where it was "manufactured" or anything. When I attempted to get a refund (as promised on the website) I never got a response through email. There is no phone number to call! BEWARE!!!!!
Jonathan Y.
Total billing scam. Crappy product. Hard to "unsubscribe".
zehnur,shabanova
I wish I've had read the reviews about this scam website, before I make orders!!! I ordered a collagen for dogs and somehow, these scammers subscribed me for monthly delivery. They took the payment without asking me to authorise it. DO NOT ORDER FROM THIS WEBSITE UNLESS YOU WANT YOUR BANK ACCOUNT TO BE EMPTIED! I AM HAPPY TO CHANGE MY REVIEW IF THE WEBSITE REFUND ME! COSTUMER SERVICE DOESN'T EXIST. I'VE EMAILED THEM TO CANCEL THE ORDER BUT INSTEAD THEY SHIPPED IT. THIS IS A SCAM!! THEY ARE SAVING YOUR BANK DETAILS AND TAKE MONEY WITHOUT AUTHORISATION!!! I HAD TO SPEAK WITH MY BANK TO BLOCK THIS SELLER FROM TAKING FUTURE PAYMENTS! THE MOST IMPORTANT IS THAT THEIR PRODUCT MADE MY DOG ILL, VOMITING.
Ron M.
I am very suspicious of this product - my wife purchased some because she was informed it was made in UK and a bona fide product. However delivery was delayed for a few weeks because the product had to come through customs! The packaging does not list the country of origin and does not give an address for the company. The only means of contact is an email address - which is fairly unresponsive! I also see that any comments on Facebook are now being hidden - I wonder what people are saying!? I would not deal with this company again and will just have to put the cost of the purchase down to experience!
Simon P.
I received my initial order and the product seemed to help my dogs itching, however, the second bottle delivered had a different label and had a very strong smell (I could smell it before opening the bottle). I have contacted customer service twice with no reply.
KIM W.
DON'T PURCHASE ANYTHING FROM THIS COMPANY- You will not receive your order and they will not respond to your emails. There is no phone number to contact them.
Merry N.
The communication is awful. I never hear back from them. There’s no phone number to call. I can’t get a tracking number. I think they just ripped me off. Been a very awful experience. I would never use this company again. I wish I had read the reviews before purchasing from this company. I’m going to do a report through the BBB and see if I can get my money back. No way to communicate with them. 😕
