Healthy Organic Shop is a people-focused cooperative dedicated to providing valuable organic health, beauty, and lifestyle products to persons from all walks of life. We are a dynamic team of driven and creative individuals, we pride ourselves on being thorough, disciplined, open-minded, and communicative. Our goal is to provide excellent products and communicate their benefits in digestible ways. Our company relies on a process of selecting products and vendors through highly robust research and suitable design. We maintain high standards for not only our practices as a health shop but for every person we work alongside. The benefits of beauty, health, and lifestyle, should never be mystified. We want our customers to find solutions to their health adversities through affordable, high-quality, loving self-care. Feeling better can be complicated, but our team makes it easy.If you have any questions please reach out to our team on the Contact Us page, we would love to hear from you.
Healthyorganicshop (healthyorganicshop.com) has 35 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
healthyorganicshop.com
Website
healthyorganicshop.com
Category
Salons & Clinics
Location
Midway City, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company is a scam. They do not send your items. They only printed a label on the 22nd and it is October 25th, 2025 and has not moved at all. Customer service does not resolve the issue and just brushes you off. I bought an item for my sick father who is elderly and this is what they do to you. Do not recommend this company.
They also ask you to change your review rating. As you can see they replied to my last review. Why would I change my rating of if I have not received my item in the a timely matter? This is a scam site. Will be reporting to the BBB. Don’t play with me.
Response from HealthyorganicshopOct 25, 2025
We’re truly sorry for the delay and for your frustration. Your package was accepted and scanned by USPS in Westminster, CA 92685 on October 22, and it is currently in transit. Unfortunately, USPS tracking sometimes takes a few days to update after acceptance, even though the item is moving through their network.
Please rest assured that we never scam anyone — we always ship every order and stand behind our service. As we mentioned, if the package is confirmed lost, we will issue you a full refund without hesitation.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
IC
IC
DO NOT BUY FROM THIS COMPANY
This company sent me an obviously fake product. After several days of back and forth and giving me the runaround, they sent me a return label and I sent the unused product back. Tracking proves they received it, and they refuse to issue a refund or respond to messages about it. Now they’re telling me the order isn’t found! This is ridiculous. I have the literal receipts, and I will be taking this up with my credit card company.
Don’t make my mistake! Do not buy from here!
KI
King
I am not one who enjoys shopping or…
I am not one who enjoys shopping or much else on-line, that said, it was relatively easy to find what I needed and your response was done in a very timely manner, actually before the expected time! So, thank you. S.K.
ES
Evelyn S.
Great product
Great product
BC
Bryan C.
Package on time
Package on time, product worked twice.
4-5-25 The healthy organic shop sent me a email asking me to change my review for a 3 dollar store credit. Pretty insulting. Never said a word about wanting to replace the broken product. I would rather just not deal with this place again.
4-6-25 The Healthy Organic Shop contacted me and offered to replace my product ONLY if I changed my review. We are talking about a 17 dollar product. I'm sorry, but I never had a company give me a ultimatum to replace the product or refund my money. Every time this place contacts me it only gets worse.
4-6-25 The only resolution that was offered was take down my review and we will give your money back. This place is very petty and I would advise anyone not to shop here.
4-7-25 The healthy Organic Shop contacted trust pilot and tried to have my review taken down for "Content Integrity" in which I wrote nothing, but the truth and what happened - trust pilot agreed and kept my review up.
Only after I refused to take my review down so they would give me my money back and after there attempt to have my review taken down with trust pilot they FINALLY sent me my money back and sent me a new product.
Everything I have said in this thread is true and correct. The one star is my opinion and I will not be changing it because there is not a chance I would ever deal with this place again. They are very petty and sneaky!
Response from HealthyorganicshopApr 6, 2025
Dear everyone,
We are truly sorry if this buyer is upset because we contacted Trustpilot to request the removal of certain words in their review that we felt might be inappropriate for our potential clients to read. Please understand, this was never meant to silence anyone’s voice, but simply to protect our business reputation.
At the same time we submitted that request, we also issued a full refund—including the shipping fee—and sent a replacement product. We even paid extra to ship the replacement via UPS to ensure it would arrive quickly and securely. We genuinely did our best to make things right.
We understand the frustration and respect everyone’s opinion. However, we kindly ask that the buyer consider everything we’ve done. They received a full refund, a replacement product, and professional, polite communication from us throughout. We’ve gone above and beyond what most sellers would do in a similar situation.
At no point have we spoken negatively about the buyer. In all of our messages, we have remained respectful and courteous.
If, after all of this, the buyer still feels their actions are completely justified, we leave it to others to decide who acted fairly in this situation.
Thank you for your time and understanding.
Warm regards,
Healthy Organic Shop
After speaking with the buyer, we’d like to sincerely apologize for the initial misunderstanding. The feedback began with a positive comment—“Package on time, product worked twice”—which led us to believe the 2-star rating may have been an error. However, due to the misunderstanding, the buyer later changed the rating from 2 stars to 1 star.
To address the situation, we offered the buyer a $3 credit in appreciation if it was indeed a mistake and they were willing to update the review. Later, we also offered a full refund after the buyer agreed to remove the feedback, as we were under the impression it may have been submitted unintentionally.
In addition, we arranged for the buyer to return the original item for a full refund and offered a replacement as a gift. The buyer accepted, and we promptly shipped the replacement via UPS 3-Day Select to ensure faster delivery.
At this point, the buyer has received a full refund, and the free replacement is on its way. We’ve done our best to make things right on our end. Ultimately, it’s up to the buyer to decide whether our service met their expectations.
Thank you for giving us the opportunity to resolve the issue. We truly value our customers and appreciate your support.
JM
Julie M.
Excellent service and products
Excellent service and products! Highly recommend healthy organic shop.
