healthybenefitsplus.com is listed under Computers & Phones.
healthybenefitsplus.com (healthybenefitsplus.com) has 98 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Eddie
Healthy Benefits that is under Care Plus is stealing money in different ways to members. They stole $74.67 from my account. It was a purchase on Walmart in California and I live in Orlando, Florida. I contact Care Plus customer service and they said they are not responsible for that Scam.
kathy W.
No customer service to help with the countless issues. I think they are skimming the money from the Eligible people and there are many ways they can disburse our money to those that are undeserving. They stole a whole month of credits in May and I couldn't get help so I let it go. Since then I haven't been able to order from them so I use Wal-Mart. Each time they say I have exceeded my available credits. This month they skimmed 55.00. It's time everyone starts reporting this illegal behavior.
Lindsay D.
WORST CARD AND CUSTOMER SUPPORT EVER!!! I am disabled and 31 years old so I have this card that is supposed to help me pay for groceries as well as other things. Unfortunately, THIS CARD IS USELESS TO PEOPLE WHO CAN'T DRIVE DUE TO A DISABILITY! I have called them soooooo many times, some in which they hung up on me, to tell them I cannot drive so I cannot go to a physical location and I do all my shopping online. They are liars saying on the website/app you can buy online because you can't! I `tried buying health products from Walmart online only to find out my order was immediately cancelled by Healthy Benefits even though health products is something they said I can buy. I called yesterday asking why I cant buy online and a guy named Brian said "With this card you can't make online purchases" than why does the stupid website say you can buy online! This card is useless to me!
Joe P.
Watch out ..... somebody at this company is sending out phishing emails. Delete immediately! My SPAM filter catches them, yours may not. Be warned.
kathy S.
I can't even get registered. Been trying for over One & a half hours Made a call to customer service, she talked down at me NOT to me She really pissed me off . Told her I wasn't born last night then told her that just forget it an hung up on her I think I made a mistake about changing my Ins carrier .
Anthony P.
I gave it one star because I can't give it no stars or negative stars. This company and Wellcare and this spendables card and the associated mobile and other online apps ARE THE WORST!!! The app actually worked for about a month or 2 at the start of the insurance period and hasn't worked since. It is true, like some of the other reviews have stated, that the card is restrictive and can only be used with certain vendors or third parties. I suspect that the online vendors that they advertise for are probably profiting from the Spendables provider for marketing and forcing clients to purchase only those products. That's not a horrible awful thing to do except the prices for those products are way higher than average market costs and to be perfectly honest the products offered are junk foods and garbage! My REAL problem is with the broken app and the fact that it's been unusable for over 6 months!!! I can't find out what I have available nor what transaction history I have so I can figure it out for myself! This is government subsidized money for me to use but I'm afraid to use it because the third party management wont tell me how much I have available. And if I do use it and over draw, who pays the penalties? the government? That to me sounds highly suspect and like it might be illegal! what are they doing with that designated government funding? where is it going when I can't get to it or figure out how to use it? I'm contacting the local social services Medicaid office to investigate.
Henry
THE CARD IS VERY RESTRICTIVE ON ITS USE TO BUY FOOD OR MEDICINE IS REALLY A BAD EXPERIENCE TO LITTLE ITEMS TO PAY FOR. I THINK IT WILL BE MORE OPEN THE CARD TO BUY THE THINGS REALLY NEEDED.
geri D.
If I could give this company minus stars, I would. They can’t repair their own bookkeeping issues. My husband has a 05 cent balance since United Healthcare has begun using them. Their customer service is a joke. Some people just hang up on you. Hopefully United Healthcare goes back to OTC in the next calendar year.
