healthybenefitsplus.comReviews of healthybenefitsplus.com

I have been trying for days to get access. The people at united health care are worthless. They do not help at all.do not choose them if you are smart

I tried numerous times to purchase "Approved" groceries at a variety of retailers that supposedly accept the card. Everytime I try using it is is declined. I tried buying bottled water, I tried buying foods that are on the approved list. I tried buying even medicine in the store all declined. Obviously this is a big scam to try to get people to sign up for Medicare plans with promises of receiving this to help with everyday costs. We need to start a class action lawsuit to straighten out these scammy Healthy Benefits bullcrap.

The app sucks. I was using the Android app on Samsung Galaxy Ultra S22 and now S24. Been dealing with problems for over a year. Will not let me use bio thumbprint function, the user/pass data entry is so sensitive it EASILY resets for seemingly no reason, and when I do manage to get past that screen, it throws up a code challenge, demands I enter a texted code from them, but when I go to enter it, that screen vanishes and I'm taken back to the User/Pass screen to fight that again. If you happen to make it into the app, the product scanner will tell you an item is qualified for purchase, but when you check out, the item is denied - this happens about 50% of the time. I regret Humana, wish I'd stayed with my old plan.

Horrible app, extremely slow, NOT intuitive, very very limited selection,NO information on products; etc... Will never use again!

I'd say their customer service sucks if it wasn't for the fact their customer service is non existent , I've wrote them 3 times now in the last month I've received ZERO replies......I'm going to go somewhere that doesn't use healthy benefits plus

I was placing my monthly order and was told I owe $22.40 and I paid then the charges started over 1400.00 dollars worth ,when I called the company I got the run around,there is no reason for me paying that money other toget my info beware of the spendable card, I was scammed.

Not all items listed can be purchased using allotted money given. After choosing items and checking out, a message is given that one or more items will have to be paid for by another method, but it doesn’t tell you which ones. I feel items listed in the categories should all be able to be purchased using the allotted money in the accounts. I do not like how this is set up. Very misleading in letting us believe all items can be purchased from the menu/catagories shown.

The search bar only allows lookup by product number or catalog number...THERE IS NO KEYWORD OR PRODUCT NAME SEARCH AVAILABLE!!! NONE of the numbers from the product containers returned results FOR PRODUCTS ORIGINALLY PUR HASED FROM THE UHC CATALOG!!!