healthybenefitsplus.comReviews of healthybenefitsplus.com

I placed a order this morning and it took the money off my ucard but the order wasn't created I spent 1 and a half hours waiting on the phone to speak with a representative...still no resolution....was promised a call back still no call I would like the money put back on my ucard it took off

DEMAND A REFUND FROM YOUR MEDICARE PROVIDER!!!! THIS APP/ FEATURE IS AN INEXCESSIBLE SCAM!!!

United Health use to use Walmart for online OTC purchases using the UCard which allowed for purchases greater than the amount United Health allocated ($70 for 2023 per quarter but reduced to $40 for 2024 per quarter). Unfortunately, I COULD NOT spend more than what is allocated since Healthy Benefits Plus has no mechanism to pay extra. Also, since taxes are collected, items that are close to $40, such as the Omron Blood Pressure Monitor for $39.99, can't be purchased. So, in Indiana with a sales tax rate of 7%, you can't have a total purchase of items over $37.38 before tax. Since the online OTC purchases are fulfilled by Amazon, shouldn't there be way to pay the extra amount? Perhaps the best solution is to bypass Amazon altogether and use the UCARD at Walmart.

They sent a defective item with no information and no visible contact info to return it.

There has got to be a way to take these people to court to hold them liable for their dishonesty, lack of transparency and lack of accountability. This company and United Healthcare are partnered up to provide products for senior citizens with United Healthcare Medicare supplemental insurance. It's impossible to know what you're getting or what you're paying for when you use their online catalogue to purchase over-the-counter medical products like bandaids, eye drops, vitamins, etc. It would take well over 1,000 words to elaborate on the problems with this company, but I'd be thrilled to join a class action lawsuit!

Terrible customer service and they hang up on u all the time n make excuses for everything so they don't have to do there job n give good customer service. I got a award Giftcard n it doesn't work right n they don't care to fix it. I miss the old company united health care had.

They don't even deserve 1 star. While I found the S3 benefit card "clunky" and inaccurate in 2023, now in 2024 it is an absolute disaster and the company knows it, but they did to seem to care. As I pointed out problems, they rep. knew it but acted like they were no big deal. I was informed "The Android mobile app is not accurate". According to the rep. some of the items in their OTC catalog Do NOT qualify for OTC benefit, HUH???

BILLS DONT GO THRU AFTER 6 WEEKS 3 PAYMENT STILL PENDING GOT A CUT OFF NOTICE WHEN YOU CALL NO CAN HELP CALL MANY TIMES PUT ON HOLD THEY TAKE THE MONEY BUT IT NEVER GETS PAID TELL ME TO CALL BACK ON THE DAY OF CUT OFF