HealthCentralUSA.comAt Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Echo O.
Sadly I wasn’t able to get anything but I ordered and it was going to take longer than expected because the product was out of stock. Once i emailed and asked about my order, Tracey was able to help me and issued a refund in a professional and timely manner!
ML
Friendly, helpful, patient customer representative.
Charlene
I placed an order online with Nature's Pantry and they were having trouble with the website. So when I called them, they told me they would send the product to me as quick as they can get the item in stock. Four days later, I received my product and that was over the Memorial weekend! I was extremely happy to get my product as quickly as I did. Tracy was great! Thanks for taking ownership of my order! Charlene
Kim W.
There was some kind of mix up with my order so I decided to contact customer support. I was impressed at how quickly I received a reply! It was handled right away and I got my order immediately! Extremely happy with your customer support!
Sarah M.
Ordered more products than I intended to to get the free shipping, the discount code their site shared did not even work but I made the order anyway because I could not find the product on other sites. It's now been 6 weeks and I have yet to receive my products or any communication from the company. I feel like I may have been scammed and I'm worried about the financial information I entered to complete the purchase.
Response from HealthCentralUSA.comJun 21, 2023
We are sorry to hear about the issue you mentioned in your review and would like to assist you in resolving it. To do so, could you please provide us with the order number in an updated version of your review? We look forward to hearing back from you soon and remain available to help. Attention: (For quickest help simply send us a message on our "Contact Us" page. Before leaving a review please see the following. Most Common Customer Service Issues and Fix's * Please check your order confirmation to confirm you put the - Correct shipping address - Chose the proper shipping method. - Received wrong product. About Us: - We specialize in sourcing hard to find products this often times results in temporary stockouts that can happen within minutes of receiving stock. - We specialize in sending products in the continental USA. - We currently fulfill over 23,500 orders each month. - 97.3% customer satisfaction score
R T.
This is a scam. My wife ordered from and never heard back. Now we have to see if we ever see our money back.
Response from HealthCentralUSA.comJun 21, 2023
We apologize for any issues mentioned in your review and would like to help resolve them. Can you please provide us with the order number in an updated version of your review so we can assist you? We are available and eager to assist you and look forward to your prompt response. For faster assistance, please send us a message on our "Contact Us" page. Before leaving a review, please review the most common customer service issues and their solutions, such as checking your order confirmation for the correct shipping address, proper shipping method, or if you received the wrong product. We specialize in finding hard-to-find products and may experience temporary stockouts that can occur within minutes of receiving new inventory. We also specialize in shipping to the continental USA and fulfill over 23,500 orders each month, with a customer satisfaction score of 97.3%.
Gloria
Attitude is everything in customer relationships. Melodys want too and willing to help just made my day.Information was quick and fast. I also received my order quickly even when the mistake was mine.She is an absolute winner and efficient employee for your company. Its employee like Melody that keep customers coming back.
Shana C.
So far I have had a pleasant experience with this company.I made an order and accidentally chose the wrong shipping method(in my defense tho, it is rather confusing for national rather than "local Dallas" delivery).Anyhow, Tracy from customer service sent an informative email response immediately!(unfortunately product is out of stock tho:( now!)I will wait for restock and she notified me that in a week or two it can then be shipped to me.Depending on the circumstances at that time I will edit/update my review, but so far I am happy!Thank you Tracy for your prompt informative response! 😀
