HealthCentralUSA.comReviews of healthcentralusa.com

Melody was a great assistance to help me find out what I ordered was not available but might be available in the near future. I immediately got my refund so I can look for other possible resources.

The order was never shipped. 3 weeks without even a confirmation email. I’ve tried to contact them using the proper email it says to use. They are definitely not sorry as it says below on all of the reviews below. This must be a SCAM!!!

Daughter put an order in for me beginning of July. No response. Took the money. Sent email after a month of no package. Still no response. Was sent to correct email. Pathetic. Here it is middle of September and nothing. Out $70. They finally emailed back saying restock on 9-25. Still didn't get it. Then they said delivery issue will refund on 9-27-23. Here it is 10-16-23 no refund!!! Oh and that was the email from the get go we sent the 1st time!

This experience has been so bad! I ordered and never received my order. I will report this to my bank as a scam tomorrow morning! Very disappointed! Tried to contact them through email and never got an answer!

$60 minimum for shipping outside of Dallas.... and that's for 14-28 day timescale. Not sure what service they are using, but we ship heavier things cross country all the time and it is never more than a week and costs a third of that. By accident used the local option and never heard anything from the company. Had to reach out to ask and at that point they just canceled my order and then responded to me.

I needed to check on an order I placed and received an immediate reply with an answer to my question. I thought that was great service.

Placed order 7/10/23 and still have not received my order. My credit card was charge $100. immediately. Emails go unanswered and as of this morning their phone humber has been disconnected. Total scam operation. Buyer beware! MY RESPONSE TO THEIR REPLY: This response below is total nonsense. The email address was from a link on their site. The phone number below is for "Digital Supply", not Health Central and the message states they are unable to answer the call due to a lack of employees because of Covid! Besides any of that, why would you charge my Amex immediately and two months later still not have shipped the item. If these folks spent more time doing their job instead of wasting it answering all the complaints here, they might actually have a decent company! I refuse to order from anyone that lies and then lies about their lies.

Tracy was very attentive to my issue and replied quickly to every one of my emails and resolved my issue actually on my very first contact thank you Tracy for the great customer service in the environment today it’s not easy to deal with the public but hands down you have the qualities it takes to do it with style and Grace