My Safety CoursesReviews of healthandsafety.irish

Quick easy and well illustrated

A very well illustrated layout with great information and most importantly it's a simple use format. Well done indeed 🙌

I think it is an easy way to complete a manual handling course from comfort of your own office.

Great course, very eficient, Inmediat certificate

Very straight forward and easy to navigate. Very quick response when you upload your video. I got my certificate in less than 20 minutes

Good course , excelent !!!

Brilliant service and cannot fault. Easy to understand and follow. Examples of necessary tasks etc shown. Uploading of video easy with WhatsApp. Certificate and invoice sent immediately by email. Will be using this service again in the future.

I recently participated in a manual handling course provided by Dublin Safety Training (DST) and was left disappointed and concerned by several aspects of the training and customer service. Firstly, the course content was heavily focused on UK laws and regulations, which are not applicable to our work context in Dublin, Ireland. Adhering to local Irish (European) regulations is crucial for our practices, and the misalignment of the course content significantly diminished its relevance and applicability to our team. This oversight is not only unhelpful but also puts us at risk of non-compliance with local laws. Secondly, my attempts to address these concerns directly with DST via email have been met with silence, which is disheartening and unprofessional. Customer feedback and concerns should be acknowledged and addressed promptly to maintain trust and satisfaction. Additionally, the lack of transcripts for the video content hindered our understanding and retention of the information presented. Accessibility in training, such as providing transcripts or subtitles, is vital to ensure that all participants can comprehend and engage with the content effectively. Due to the severity of these issues, I have raised these concerns with the Health and Safety Authority (HSA) to seek further guidance and ensure that our team receives accurate, relevant, and legally compliant training in manual handling. I hope that future participants find this review helpful and that DST takes the necessary steps to improve their course content, customer service, and accessibility to prevent such issues in the future.