Health Street Reviews | Read Customer Reviews of health-street.net

Health Street Reviews | Read Customer Reviews of health-street.net

Health Street reviews

1,423 approved reviews, newest moderated first

Sonja G.
Feb 7, 2026
Website Errors
Jennifer's customer service was impeccable. Your website as several options which is a good thing; however, when a newbie enters your website and doesn't understand it, I found it easy to make a mistake when booking one or more of the options. A phone call helped me versus booking on the website. I paid twice to have a drug and alcohol testing done.
Response from Health StreetFeb 11, 2026
Hello, I want to thank you for your business with us. We understand placing the first order may be a bit confusing. Please feel free to reach out to us to book a 15 minute demo of our GLASS platform and all it has to offer!
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Matthew H.
Feb 4, 2026
Test took to long to get results
Test took to long to get results
Response from Health StreetFeb 11, 2026
Hello, We apologize for any inconvenience. Please note if the donor does not contact the MRO, there can be a 5-10 business day hold on results. We appreciate your business, and look forward to working with you in the future.
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Sophia S.
Jan 30, 2026
Out of State Pre Employment
I am a recruiter out of PA and needed to facilitate a pre employment physical and drug test for a resident of TX. Health Street made this an incredibly seamless process. The site was easy to use and our candidate had no issues upon arrival. Quite frankly it was easier than our normal local process.
Response from Health StreetFeb 11, 2026
Hello, we are extremely happy to hear this. Feel free to reach out to us for a 15 minute demo of our GLASS platform and all of its features! We appreciate your business.
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Bill B.
Jan 29, 2026
WORST EVER STAY AWAY!!!!!!!!!!!!!!!!!!!
WORST EVER STAY AWAY!!!!!!!!!!!!!!!!!!!
Response from Health StreetFeb 11, 2026
We are sorry to hear about this. Please note, there is a credit on file available for you. Feel free to email/call us at any time to apply. Thank you for your business!
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ProSearch
Jan 28, 2026
Extremely Communitive Throughout the Process!
Wonderful and very easy to schedule and the communication was amazing throughout the whole process. I will use this service whenever I'm able. Very pleased with the pre-employment process.
Response from Health StreetFeb 11, 2026
Hello, we are extremely happy to hear this. Feel free to reach out to us for a 15 minute demo of our GLASS platform and all of its features! We appreciate your business.
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David F.
Jan 27, 2026
Not smooth
The initiation process was a bit cumbersome.
Response from Health StreetFeb 11, 2026
Thank you for your feedback, with any future questions/concerns please feel free to reach out to us. Thank you for choosing Health Street!
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Cindy A.
Jan 26, 2026
Convenient and Responsive
Easy to locate facility near our employee and give him options; easy to schedule and quick response.
Response from Health StreetFeb 11, 2026
Hello, thank you so much for your feedback. Thank you for your business!
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Kathy F.
Jan 23, 2026
DOT colleciton time frame
it wasn't so much Health Street's fault, but it took 12 total days to get the results from our last DOT collection. Not sure who's lab they used but this turn around was to excessive in time results.
Response from Health StreetFeb 11, 2026
Hello, thank you for your feedback and we are sincerely sorry for any delays this may have caused. Please feel free to reach out with any questions/concerns.
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