Scott P.
Everything went fine
Everything went fine. My problem came when I found out I just needed to call the clinic directly and it would have cost less than half the cost that you charged.
Health Street offers employment screening services including drug testing, background check, and occupational health at over 10,000 clinics nationwide. Employers can set up tests, receive status updates, and get results in a state of the art web application used by over 50,000 companies.
Health Street (health-street.net) has 1,423 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Scott P.
Everything went fine. My problem came when I found out I just needed to call the clinic directly and it would have cost less than half the cost that you charged.
John V.
We scheduled an appointment for a DOT medical examination and paid a fee that was three times the standard rate. Upon arrival, the medical facility informed us that no appointment had been scheduled. When we requested a refund, we were advised that our driver “did not know what he was doing,” which we found both inaccurate and unprofessional. We expect a full refund and clarification regarding how this error occurred.
Response from Health StreetFeb 11, 2026
Hello, Please shoot an email over to staff@health-street with the name of the employee who you sent for testing, therefore we can look into this issue for you. We apologize for any inconvenience and appreciate your business with us.
Matthew H.
Test took to long to get results
Response from Health StreetFeb 11, 2026
Hello, We apologize for any inconvenience. Please note if the donor does not contact the MRO, there can be a 5-10 business day hold on results. We appreciate your business, and look forward to working with you in the future.
Bill B.
WORST EVER STAY AWAY!!!!!!!!!!!!!!!!!!!
Response from Health StreetFeb 11, 2026
We are sorry to hear about this. Please note, there is a credit on file available for you. Feel free to email/call us at any time to apply. Thank you for your business!
Ana
Slow service. Ordered and instant read panel. 14 days ago still no results.
Adebayo F.
The delay in getting to conclusions. The test took 7 working days which is uncalled for. It is all a waste of precious time.
Tony M.
Short staffed,they canceled me twice on the same day! 3rd time made me wait for hour & half! I’m not going to this clinic in the future! 😡
Jacob B.
First time using this company. Drug screen came back quick but the background check has been week and still not back. Contacted customer service three times with zero results. Delaying the hiring process this long is a terrible way of doing business. I've spent a fortune to recruit and this part of the process shouldn't blow it.