Health StreetReviews of health-street.net

The staff was great and very professional. The wait was unexpectedly and pleasantly not existent. The only problem I had was that there was no seat covers in the restroom.

Excellent service, including regular e-mail and/or text updates regarding status of testing (in my case, urine drug toxicology screen for Merchant Marine re-credentialing). Louis of Customer Service expedited the United States Cosst Guard form and the form was e-mailed to me within 34 hours of my providing the specimen. Expensive, but for rapid results, we’ll worth the expense.

Fast and reliable

The first time I sent someone to be tested, the sample was compromised by being improperly packaged before sending it to the lab. The person had to return and give another sample. I couldn't get information on what the numbers means. I was told to talk to the lab, which wouldn't help me and referred to their website, referred me back to the site, told I had to pay an extra fee to get the levels, but still got no interpretation on what the numbers meant. I went to the website and found a chart for the alcohol levels. It was confusing, not straightforward and the only reason the testee returned for a re-test was so I could compare apples to apples. There should have been a disclosure up front that the cost of the test did not include levels or any interpretation of what the numbers mean, but then nobody would use your company.

Good communication, and service

Fast and easy

Not helpful when we requested documents

I don’t think the tests were accurate. I tested negative for a substance that I take everyday (including the morning of the exam). I am prescribed this medicine and am positive I should have tested positive for this. When I called customer service they told me to call the doctor who signed off my test which was a dead end. Lady on the phone was rude.