headspaceReviews of headspace.com

I had a poor experience. Charged without warning. Refused refund despite cancelling immediately. Tried to use it but it seems rpre prepared templates etc. Could not be bothered after the bad experience with them

Terrible company, there is no customer service, all they care about is making money

I’ve been a paying subscriber, but the Headspace app has not worked since 13 October. Even the audio player on their website doesn’t function. Headspace acknowledged the issue as an “urgent technical failure,” yet despite being less than halfway through my annual subscription, they refused to issue a refund. This is completely unacceptable and contravenes EU/Irish consumer law, which requires digital services to be functional for the duration of the contract. Instead, they cancelled my auto-renewal while keeping my money for a service I cannot use. This used to be a great product, but the support experience has been appalling. Stay well away until they fix their app and their customer service.

Vroeg om refund en kreeg het gelijk.

I tried this app for the trial period and the yearly subscription was automatically taken with no possibility of a refund. This is predatory behaviour which goes against the whole ethos of the product. I emailed many times and even tried calling with no luck.

I have used Headspace for several years, however I cancelled my subscription this month as the phone app on Android has become painfully slow and laggy. I long for the days of simple meditations with Andy & Eve, Headspace is now too Americanised and much of the content is irrelevant as I no longer work. Such a shame as I used to enjoy it. I'm still meditating, there are great meditations on YouTube for free.

Got this app free through Kaiser, so I can’t complain on financial grounds. But I was completely unimpressed with the app. Tried a text-based coaching session - what a joke! It was like chatting with a bot (maybe I was…. ?). Was asked what I needed help with. After typing out an explanation of what I want to work on, the response was just a repetition of what I had typed and a question asking whether I wanted to schedule another session a week later. Not helpful at all…..

Ended my subscription in time, but they still charged for a full hear. After showing them that I ended my subscription in time by email, I was told that they are "unable to refund".