headspaceReviews of headspace.com

A wide variety of meditations and activities!

Headspace did the same thing to me as below. I tried to cancel on renewal date and was told it was too late. I do not want or need their product. They charged me 79.99. Buyer beware. They are difficult and will not be reasonable

Like others who have given a negative review, I used headspace some years ago and found it good but things have changed and after joining I found the site very cluttered, difficult to follow and disjointed, I was unimpressed and did not use it. I subsequently cancelled my account and binned the app. I was very surprised later to get a notification that they had taken another years subscription. I contacted them the day after the payment was taken and they have refused to repay. Clearly they are not the caring organisation that I believe they once were and are now only after your money.

At the end of a year promotion, Headspace informed me they were going to charge me for a full price annual membership ($70). I attempted to cancel through Apple, but I had purchased directly from headspace. I removed my payment method and canceled my account, and my account reflected it was inactive immediately. About a month later, Headspace charged my credit card. I reached out to them, but they insisted that I had purchased through Apple’s App Store. I double-checked, but there was no Headspace subscription listed. I let them know that, and there was no response from them at all. I was forced to do a chargeback from my bank. The fact that my account is marked as inactive on their website still, and that there is no payment method attached to my account leads me to believe this is just the way they do business—fraudulently duping customers into renewing.

Renewed without warning and charged me for a whole year, no compassion or assistance in refunding this charge. Their customer service goes against what they claim to be as a company. I used the app sporadically during my first year and wasn’t planning on renewing. I am really disappointed with this outcome and their lack of customer service.

I took out a subscription a year ago. I have hardly used the application because I didn't find the exercises relaxing. I got no reminder that the subscription was coming up for renewal before the next year's funds were taken from me. When I contacted them I got what looked like an AI generated response that they could not refund me because the cancellation period had ended (even though no cancellation period had been provided). I would suggest that people steer clear of this company.

I trialled this company and had not understood they would charge me a year's fee after two weeks. I contacted them via the bot and by email and they said they won't refund. I had thought they were a genuine company with a mission to relieve stress. Unfortunately they just stole my money and caused stress. Unacceptable, unethical and very disappointing, I hope they feel shame to be taking money from someone for a service they don't want. I will be raising a dispute via my bank,I expect I'll get the money back, but how unnecessarily inconvenient and troubling. Ruined my evening when I was actually getting some precious headspace! I hope by putting this on here others steer well clear.

Disappointing experience with Headspace. The website is cluttered and confusing, making it difficult to understand what services are actually available and what my rights are as a customer. Communication is nearly impossible, with no clear support channels and an unhelpful chatbot that barely addresses issues. It feels like they’re throwing out endless topics for customers to sift through, rather than providing real guidance. The reviews they boast about are mostly from 2020, raising questions about how reliable they are. I’m a paying customer, but unfortunately, the service hasn’t met even basic expectations