Home Care DeliveredHCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,741 approved reviews, newest moderated first
Kris K.
I am anew customer tried ten times no body pick up the phone finally I got the supply from other sources this month I tried five times they say less than five minutes but after twenty minutes each time I gave up I don’t think I can rely on this company will look for some other source
Florinda M.
¡El peor servicio al cliente jamás visto! Medline trasferio lo de mi hija a esta empresa y si yo necesito que me contesten porque mi hija necesita sus productos ellamado y no contestan que 🤔 puede aser para que me contesten
Melinda V.
My account was transferred to HCD by Medline when Medline stopped handling insurance accounts. I have, so far, made 13 calls to HCD trying to order Ostomy supplies. One number automatically disconnects me. The other leaves me on hold (last time was 17 minutes) before I finally hung up. I will now try to get my surgeon to find another company for me. Worrying about not having access to supplies is a nightmare for an Ostomy patient
Rose C.
Complete incompetence, I have sent texts to them with absolutely no response. My last shipment took a month to get to me, other shipments had the wrong supplies, especially when I'm not a man. I have multiple schlerocis and my bladder doesn't always give me notice that I have to go and nothing they've sent has worked out. ABSOLUTELY WILL NEVER RECOMMEND THIS COMPANY DON'T WASTE YOUR TRUST HERE.
Trae M.
Haven't had any problems with it yet
S P.
I am less than impressed with this company. We transitioned from Medline to HCD and it’s been absolutely atrocious. 10/10 DO NOT RECOMMEND
Andy P.
If I could give them a 0 I would. Ben, the agent, flat-out lied to me claiming they were waiting on insurance pre-authorization, when in fact they never requested one. Also claimed it was being held up because Optima changed its name to Sentara. More BS. All of these DME's are bad. This one is the worst.
Stacy H.
HCD is an amazing service. Every shipment has been on time. The customer service reps are very friendly.
