HBTowerReviews of hbtowershop.com

good communication about the order

This is the second one I’ve ordered. My husband feels safe with me on it.

Very fast and professional service.

It had good reviews so I purchased it with handles thinking it would be secure. Tried to put it together they gave Allen wrenches that were for a child, certainly not an adult. Tried to contact the company to see what else I could use to put it together no response in chat no answer on the phone. This safe ladder is wobbly. Don't believe their reviews

I love the safety features of this ladder. I purchased it for messing with my hanging baskets in the summer, but I’m sure I will find many more uses. Thank you!

Service was fast. The ladder is just what we needed in our senior years when climbing ladders is not advised. The wide platform steps, safety rail at top, and hand rails on each side make us feel safe.

The only reason I gave this product three stars is because they forgot to place my order, but they were honest about it, so have to give them credit for that! I was concerned because I hadn't heard from them since Feb 10 and it was now the 23. Once the issue was resolved, the order came very quickly and the product is great. Only a few pieces to put it together, which is easy (one person can do it). It is sturdy, great for seniors. I would recommend this product but check to see if your order is placed.

Quick no hassle shipping. sturdy product.