Hazelton's Gift Baskets USAReviews of hazeltonsgiftbaskets.com

Unbelievable that this scam company is able to survive. Shipped something wrong, accepted my $500 and refused to engage when the delivery became an unmitigated disaster. Avoid, avoid, avoid. I wish I had seen all the horrible reviews instead of believing the reviews they post on their own site. Ruined my wedding gift and also possibly my faith in humanity. I cannot believe this is still happening after years of these unacceptable experiences I’m reading about with other customers. Whoever runs this company is a sociopath.

This is the most disappointing online purchase I have ever made. Thank god I only wasted $116 on this trash company. I now see online via independent review sites that they’ve scammed hundreds of people before me and that I shouldn’t expect a refund. Shame on me for falling for this scam. It is clear their business model is to sell garbage to people, (if it ever even arrives), and blame everyone but themselves for their shady business practices. I’m going to do everything I can to post and file fraud reports how horrible Hazeltons is. Clearly hundreds of people before me have done the same but hopefully I can save at least one person trying to do something kind for a loved one the major disappointment caused by this fraudulent company. I hope you Hazeltons gets shut down soon!

I wish I had seen these reviews before ordering. This website is such a scam. I ordered the "Time To Toast Kosher Gift Basket" as a congratulatory present for my friends across the country on their engagement on 5/24/2022. The cheapest shipping was $18 for 2 day shipping and so it should have arrived by that Friday at the latest, which the shipping estimate had. Well Saturday morning it shows up all that arrived were two small bags of pretzel sticks (seasoned and plain) and not the variety of yogurt covered pretzels pictured. No champagne at all, nor the serving platter it said it should have come with. It was truly an embarrassment! I waited a few more days but still, the champagne had not arrived. At this point, I went to the website and used the live chat to speak with someone about this. They short and rude with me. They told me the alcohol ships separately and would arrive soon, despite the shipping information was still showing that the label was created and nothing had changed in a week. Nothing on the website indicates that alcohol would ship separately either. I tried to write a review for the product on their website saying that what was pictured did not arrive and the champagne never made it but nothing posts whenever I attempt to leave a review. I waited another week and nothing was still changed on the shipment tracking so I messaged them again. This time Olivia was the CSR and she was horrible. Instead of answering questions, she only repeated "Please await your order" and finally closed out of the chat. I was shook. Thank goodness my bank was able to give me my money back but I am making sure that everyone knows they need to stay away from this company!!!!

Do NOT order from this company. It’s a complete scam. I ordered the “Heavenly Organic Dried Fruit & Nuts Tray.” My basket did not come with any dried fruits at all! It was nothing like the way it looks in the picture, and nothing like the way it was described. My gift basket was only 11 very tiny packages of sea salt cashews (2.8 ounce each). That’s it. So, not only was it nothing but nuts -- it was only one kind of nut. This gift basket is a complete joke. The website description says it is a “wonderful variety of fruits and nuts" and that it's supposed to have "Cashew Crunch, dried papaya, dried banana, dried mango, dried apricot, pistachios and dried prunes.” I posted pictures on Google map reviews for Hazelton's gift baskets, if you want to see. They also charged me for two baskets instead of one. I had accidentally made two orders. After realizing my mistake, I asked their customer service to cancel the mistaken 2nd order. Instead of cancelling it, the employee was extremely rude and said “You placed two orders during Christmas, and now you will deal with the consequences of placing two orders during Christmas. I will not be answering another one of your e-mails. Enjoy the spam folder.” They did not want to refund my money. I had to get my money back through paypal, and I won my case. So in the end, Hazelton’s greed made them lose everything because I got all my money back and still got to keep both baskets. I also ordered a Panda bear plush, which was supposed come with this gift basket. There was no bear or stuffed animal of any kind. I checked out all the online reviews for this Hazelton’s company and saw thousands of people complaining about the same thing. It’s a complete scam/fraud. They were also supposed to send a complimentary greeting card. What they sent was a regular page of printer paper, with a tiny message printed in small 12-point font, saying “Dear [recipient's name], Merry Christmas and a magical new year! From, [recipient's name].” It said that the order is from the person getting the gift, instead of the person who actually sent the gift.

This company accepts no responsibility for delivering rotten fruit, broken items, and poor box delivery presentation. Someone passed from our firm, we attempted to send our condolences with a basket of fruit, and the Hot Chocolate and Muffin Basket. The receipient was so disturbed by the delivery, she contacted us and said thanks for the thought, but you guys should not have to pay for this. She went further and sent us picture. Hazelton's response was, refer to our disclaimer. We will never order from this place again.

I ordered a wine and cheese board with an added bundle of flowers for my mom for Mother's day. I have NEVER been so disappointed. I paid extra to send the flowers which didn't arrive at all, and every single item in the basket was subbed out with the wrong things- including a bottle of Cava when I ordered the basket specifically to send her red wine. They didn't include crackers which was on the item description, it's a cheeseboard for goodness sake. The tray (which was meant to be a cutting board, but was also wrong) that it was packaged with arrived broken. And the gift message I typed and added to the basket wasn't sent at all. I would NEVER order here again. They only agreed to refund the forgotten flowers and won't replace any of the wrong items. Don't waste your money.

I sent a gift to my mom for Mother's Day, and it arrived without one of the items. When I contacted customer service, I was advised that "Once order is delivered we can not do anything". This is ridiculous, since it would have to arrive in order to know that an item was missing. When I pointed this out and provided my order details once again, along with a photo of the delivery, I was told "You have got what you have ordered". This has been incredibly frustrating and I am extremely disappointed by Hazeltons' customer service. I will not be ordering from them again, and encourage consumers to use a different service in order to avoid this ridiculousness.

My managers do a gift for me every year, and wanted to try something different. They did a 3 month "craft beer" gift at a cost of $240.00. What I received was a wood crate with 8 bottles of grocery store beer with a value of about $10.00, 3 of which were angry orchard, Bud Light, and Coors light! My team contacted them multiple times with no result. DO NOT BUY FROM THIS COMPANY!!! Their description and what they actually ship are not even close!