Hazelton's Gift Baskets USAReviews of hazeltonsgiftbaskets.com

This is a SCAM. The you pay an arm and a leg, and they do not deliver the products as advertised, it’s cheaply wrapped, and the balloon I paid $8 went deflated.

I ordered the colburne champagne box for a birthday gift on behalf of my parents. Although it arrived on time, it was not as described on their website. The website lists 6 items but only 5 were sent, and one item was substituted without any notification. The message to be written on the card was made up by the company and they decided to sign it off from me, which was extremely embarrassing because the gift was not from me. Customer service replied with their terms and conditions about substituting items and had no reason to give about the made up message. They also said that the 6th item was the delivery box, which is not what was listed on their website, it should have been a jalapeño mustard. Paid $111.41 for a disappointing experience.

This is a complete scam! This company need to be stopped from advertizing its product and taking people's money. It misrepresented the delivery date, the product was not what I paid for and there was no one available in customer service. It's a dead end.

SCAM - I don’t know why this site is still operating. It has taken so much money from innocent people and still operating. CAN SOMEONE PLEASE SHUTDOWN THIS SITE!!

I believe these are scammers. Had a terrible experience with a cheesecake order for my daughter in a different state! The cheesecake had not been packaged properly and arrived broken into such small pieces that it was impossible to confirm that it was in fact a cheesecake. It was especially shocking in view of the price tag which topped $60. The company responded "we'll send you another one". My response: I wouldn't trust you to provide food for my dog, let alone my human family.

I ordered a 'gourmet' champagne and chocolate gift basket for my friend's 50th birthday in Canada. Despite ordering it 4 weeks in advance and requesting delivery on her birthday, it arrived 3 days late. I was told by Hazeltons it was my responsibility to chase the courier (difficult with an 8 hour time difference). On arrival, every single item had been substituted and there was nothing gourmet about it. Hazeltons explained they substitute items to avoid delays - clearly that didn't happen in my case. Hazeltons sent a poor quality item, 3 days late, and demonstrated no customer service. I'm doubly frustrated as I've used this company for the last 3-4 years without issue. Never again.

Stay away of this place! Total scam! Payed extra for two day shipping and will arrive 10 days later (if it arrives). They don’t return the money and don’t care at all about your frustration of not receiving a gift you payed extra to receive on time. So sorry I didn’t see all the terrible reviews before buying this. Don’t buy here!!!

I ordered a delivery of cupcakes, wine and a balloon Hazelton's Gift Baskes (also known as Hazelton's Gifts, Hazelton's Canada). I erred in not realizing that the delivery was for today, March 13 and that the delivery was 2 business days. Thus, they sent my shipment (containing food) out Thursday and it sat all weekend. It arrived today, and the cupcakes were tossed all over - a mess - and the wine was not what I ordered. There was never an effort for Hazelton's Gifts to reach out and (a) question my delivery choice given the order contained a food; and (b) advise they would be substituting and did I have a preference. Attached are pictures of the wine (I ordered a Shiraz) and cupcakes on how they arrived. This is the worst customer service I have ever dealt with. No apology, no refund, no service. An AI could do what this company does. Unfortunately, I don't have an option to add photos but the cupcakes are overturned with icing everywhere in the box!