hayuReviews of hayu.com

Was not surprised to see this company's very low score consodering my dealings with them! First up the shows are fine, and the streaming service works fine in my experience. The problem is the customer service. If hayu want to play with the big boys of the streaming services perhaps they should take a leaf out of their customer service book. The way those other companies have resolved any issues has been so much better then hayu. I made the mistake of signing up for hayu-would not recommend. Because they take the first weeks subscription even whilst you are still in a free trial! And I asked them in advance if they could cancel, because the cancel option on their website was not working, each time I tried. I am now wondering if this is done on purpose after dealing with their customer service by email. They have unsubscribed me from the service, but still no refund on the payment they wrongly took. No apologies for their website not working correctly either. They said they can see I unsubscribed successfully (that must have been a member of staff!) which also misses the point that I asked them to cancel the membership before the end of trial and they did not! So I would advise against signing up to any hayu free trial offers you may see floating around!

Its terrible! Used it on google chrome, apple safari, iphone app andddddddddd on android and they are all s**t! Its buggy af, episodes will stop and refresh the page onto another episode out of no where, you'll just get logged out of our account at any given moment, there will be at least a couple days every month or so where the website just will not load at all, at the moment it wont load any show in full screen so if you want to watch it has to be in the tiny small screen, most of the time you have to manually find a tv shows new episode because all the features on the website are f****d it never keeps your shows saved. Just dont do it to yourself, cause honestly this pile of w**k company doesnt give one about your experience once they have your coin. it is not worth a penny.

Didn't sign up, got billed via Amazon Prime (could cancel via Amazon but still never signed up!). Whatever this is, it's a scam.

They are scammers. I’m very sure I created one free trial account but I cancelled right away as it’s not all that. However I was still charged on a different account I DID NOT create. The company is so sketchy. How are they creating an account on my name and billing me? So I contacted them, they said they were going to continue billing me until I log into the account, they created for me and cancelled it myself . How was I able to create two accounts with one card? Make it make sense Hayu! Absolute shambles! Do Not Buy! Not worth it at all!

Was charged twice, once from the UK and one from Australia. They are very very unprofessional and deserve to be SHUT DOWN. THEY ARE A SCAM.

took a subscription out last year.m, cancelled in Jan this year. Payments still being taken from account, contacted hayu and gave all details. They have never responded. Contacted bank who told me payments were being taken in Australian currency. Hayu cancels your UK account and switched to Australian. Bank are now blocking payments and raised a dispute on other payments. Apparently the bank has dealt alot with customers saying the same thing. MASSIVE SCAM

Payments coming out of my account from hayu even though I unsubscribed. Had to call the bank to block payments and dispute payments. DO NOT USE FRAUDULENT!

Jeg bruger hayu ofte til at se reality. På trods af hvor meget jeg bruger siden, så er den simpelthen så dårlig lavet.. Den husker ikke hvilket afsnit jeg er kommet til, stopper med at virke, loader for evigt uden at der sker noget, jeg skal logge ind konstant etc. Den eneste grund til jeg stadig har et abonnement er fordi det er det eneste sted jeg kan se de serier jeg gerne vil se. Havde der været en anden reality-udbyder havde jeg skiftet med det samme!