hayuReviews of hayu.com

What has happened to Hayu, the format has changed, its horrendous, I can’t find anything.

Good shows, but horrible website that frequent "errors" and doesn't work. Can't skip forward or back in a show more than once or it shows browser error.

App crashes a lot constantly had to restart it, there isn't enough variety in shows all seems to mostly be spin offs of the same 2 shows. I cancelled just before a payment was due, they still took a payment from me though

C**P service, just cancelled. Constantly crashing. Sound out of sync with screen. Screen minimises after every episode so you have to open it again. Why not let paying customers see out a proper notice period, i.e. the end of the month for which they've paid, rather than cancellation being immediate?

The choice of programmes for me are great. The menu system is rubbish and it logs out, almost everytime i have to re pair the amazon stick.

Works pretty well on my Apple TV, but on my laptop it's a complete joke. The video with start then halfway through go back to the beginning. If you try to start the video where you left off, it goes back to the beginning again. Extremely frustrating. Also, the My Shows feature is synced up on my laptop and phone, but not Apple TV. Makes no sense, the list should be the same on all platforms. Whoever designed this app should maybe try another profession.

Such a relief to see the negative reviews on here for Hayu. I was made to feel by Hayu customer support that I was a nuisance who couldn't work a computer. There were never ever any issues with the Hayu website until they changed the design and tinkered with the format. Since that day there have been issues. It never remembers names and passwords. If you watch a show, but don't have time to see it through to the end and want to finish it another time, it's virtually impossible to pick-up where you left off. The show wont play, it forces you to go to the next episode. You have to clear ALL your data, cache, history, everything, shut down your pc and start all over again. And still sometimes it wont work so you can pick up a show where you left off. You speak to customer support and they make you feel like you're the fool. They give simple obvious answers to issues which you could have worked out for yourself, but they don't accept anything is wrong with their site. Do none of them use Netflix to see how a real website works ? I could close my account, but the truth is they do have shows I cannot watch elsewhere. So I'll continue paying. It's just the sheer frustration of getting the website to work that annoys me. And it's safer to watch a show from start to finish to avoid some of THEIR technical issues. However, they really wont care about what anyone has to say about them on here.

I think it's good that you have all the Bravo series, but your website is crap! 1.I must log in everytime because your website can't save my username and password. 2. The website will crash in the middle of an episode and give me an "error message" for a hour afterwards.