Veronica B.
Terrible.
Terrible. I'm seriously thinking of getting rid of it again. You can't watch it for 5mins without it glitching. Total nightmare
Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 629 reviews with 1 star · Clear filters
Veronica B.
Terrible. I'm seriously thinking of getting rid of it again. You can't watch it for 5mins without it glitching. Total nightmare
Hollie D.
Not working for MacBook. Received an email saying they were aware but it wasn’t fixed yet. It hasn’t been working for nearly a month and offered no money back for service not provided.
Candice A.
Paying $$ for constant freezing & being randomly kicked off while in the middle of a program. Paying money to be ripped off. Tonight I got kicked off with an "error code 1003" that I cant seem to get any help with 13 days after I paid my last monthly fee, I was suddenly disconnected then emailed to confirm that I had chosen to "leave" and when I clicked the I dont want to leave option, I was then charged again to reinstated a subscription I didnt cancel!! SORT IT OUT.
Jane A.
Hayu is the WORST app out there. Why are these TV shows not boycotting it? It’s ALWAYS glitching and I’m unable to use it on many occasions without any online assistance. All the TV series need to listen to their viewers and do something about it. It’s not good enough
Chloe
Not even 1 star!!!! Like minus a million. How frustrating to have a night planned get half way through something and spend the rest of your night looking at a pink circle, and I know it's you coz Binge loads straight away. Not cool Hayu do better. This isn't my first problem with your app, it's been happening since last year but tonight I'm over it. I actually think from reading your reviews you don't care either and are maybe can't be bothered to listen and provide a service we pay for???!!! If any of the programmes marketing read these reviews, help us Australians as we can only get some of your stuff on Hayu..... look into other apps so we can watch you.
Efea M.
Right i said i'd do it and i did. I will not pay for a service that i am not receiving. Such a shame i have bedn with them for years. But there are other ways to access what i need to watch. Their loss.
Claire B.
Never use this company. They have been taking money twice from both my daughter and my bank accounts for months. Refuse to take ownership, keep saying it’s iTunes even though I have never had an iTunes account. Refuse to refund the money and terrible customer service who do not read the previous emails. Horrendous company
Den
Everytime there is a new episode, it just buffers. So can't watch until a few days later. Examples are Real Housewives of Beverly Hills and Below Deck Down Under. Not sure I would keep !!!