hayuReviews of hayu.com

The range, availability of shows and the fact that every season is available is truly amazing. But my god this app is so poorly run and broken. Apparently it’s too hard to list when and what time something premiers, it crashes constantly, you have to log in multiple times, it doesn’t remember what episode you got up to and the subtitles are completely out of sync. I can’t emphasise how amazing the range of shows and seasons is, but my god, this is the most poorly run app I have ever encountered. It’s actually criminal that they charge anything for this ‘service’. I’ve had this service for years, but the only reason I haven’t dropped it is because it has exclusive shows that I can’t watch anywhere else in Australia

After I cancelled my subscription they kept charging me for 2 years and unfortunately I didn’t look at every single charge on my card until recently. I contacted them and all they said is that I have no active subscription. No kidding but how did they keep charging my card? Horrible and unhelpful customer service! Such scammers and I have read that this is normal with them.

it is awful. i can never watch anything straight away it literally just doesn't do anything and loads for absolutely ages. i cannot believe i actually paid for this thing it is so slow and buffers constantly it doesn't even deserve a whole star

How can an app be this terrible in 2026? Crashes so much it's useless. Used hayu in the past & hoped it would have improved - but it's actually got worse!! Customer service is a joke. Not sure if they are dumb or are trained to write stupid replies.

Worst app ever. Always crashing, was down for 4 days would load anything. Only thing that is reliable is that it WILL CRASH everytime you go to watch something

Terrible signal, screen always blury, doesn’t always work. Have to constantly re fresh app

Glitches and bugs constantly!!!! Everyone is telling the truth. Do not pay for this app, it’s useless and no refund given. Every morning when I click onto the season I’ve been watching, it doesn’t even show where I last finished and I have to jump from episode 4 to 10,11,12 etc. good riddance

So dodgy. I just CANNOT seem to unsubscribe from this account despite not recalling signing up for it or even knowing what service it is. DO NOT sign up unless you want to stay a customer forever. Basically, I'm going to have to cancel my credit card to get rid of it.