Kel M.
dont touch them
dont touch them. Bad experience and you cant just go into your bank and cancel. theyve been taking money from me for months and blogged from accessing until i go through hurdle of logins and passwords. if they work!!!!
Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Kel M.
dont touch them. Bad experience and you cant just go into your bank and cancel. theyve been taking money from me for months and blogged from accessing until i go through hurdle of logins and passwords. if they work!!!!
Milli S.
They keep taking money from my accounts after cancelling it 3 times with the "support team" i recommended AVIODING signing up.
Michael G.
Det er umuligt at melde sig ud, vi har nu prøvet i 2 måneder, men de bliver ved med at trække penge !! De svare ikke retur. Man får blot et reference nummer hvergang man skriver og så sker der ikke mere !!
James B.
Terrible app! It crashes, you cant rewind, it cant handle superfast broadband which is the norm and they have to cheek to charge. Abd i notice not a single reply to the complaints!
Shannon
The worst streaming service I’ve ever used, would crash constantly I could never get through a full programme so I cancelled, but that’s not all. I start to see random payment being taken out of my bank every month after cancelling, turns out they’re still charging me, the payment wasn’t under “hayu” so I had no idea where the payment was coming from and I have been robbed for months on end. messaged my bank to help me find out where it’s coming from and they couldn’t figure it out so they told me to block the payments, got an email today saying my subscription was cancelled from hayu due to the fact I failed to update my card info!!! Not happy at all I want my money back
Pip D.
Hayu is the worst app as it keeps crashing and constant login requests and difficulties. I got so frustrated that I have canceled the subscription after less than 3 weeks. It’s a shame as the content is good. Can’t believe how poor the app is - and from reading all the other negative feedback it appears Hayu has no interest in speedily addressing the bugs and technical problems.
Kate S.
The worst app and website experience of all the streaming services available in Australia. The only reason I use it is for the shows, but as soon as they're available somewhere else I'm leaving. The app constantly crashes, forgets where you're up to, won't load content. The website has bugs as well including login issues and playback issues. Working in software myself it's embarrassing how terrible the UX is on this app, and makes me wonder if their development team is even focusing on making improvements. The only thing keeping Hayu alive is the content, the experience is a massive turn off.
Amanda
Absolutely ridiculous streaming service. When you complain something is not working they suggest you watch it elsewhere on another streaming service they run on , Couldn’t run in a circle …Cancelled. Don’t waste your money or time worst customer service ever and cheeky staff.