hayuReviews of hayu.com

Charged after cancelling subscription!!!!

I just spent over an hour subscribing to a week's free trial of Hayu plus Now TV. Just wanted to see if Succession was worth watching. Didnt get to see any of it. I was constantly requested to subscribe to paid membership for both Hayu and Now. Have cancelled both free trials and hope I dont hear from them ever again. Total waste of my time. We should be able to charge THEM.

Constantly freezes and doesn’t play episode in the correct order

Charged me and tried to tell me that I didn’t cancel my free trial in time. I sent a screenshot of the cancelled subscription from my iPhone. No response regarding my refund request just got an automated email saying my subscription has been cancelled with hayu.

Inge danske undertekster, synse det er og grin med os de har været i Danmark i 5 år også kan vi ik få dansk undertekster 😡

Just had an email from Amazon subscribing me to Hayu. Never heard of it. Unsubscribed immediately. Very poor practice. Have changed my Amazon password too as a log in from an area I don't live in. How did these people gain access to my Amazon account?

Where do I start? If it wasn't for the great shows, I would have my subscription cancelled long ago. Because the service was new, I assumed the issues was temporary and would be worked on, but technical issues continue and those behind the app is doing all it can to make the service worse. Firstly, it's never guaranteed that the show you have selected will play or download onto the app. (Example: Real Housewives of Beverly Hills season 1 will not download) When you binge a series, it doesn't always remember where you left off. You have to go through the list to see which was played to pick up again. But, if you're rewatching a show, it's impossible to identify where you left off as they are all marked as watched. There is an auto play feature, so when you're watching a series, it continues to the next episode. But, when you're all caught up on a series, it randomly plays a random series that you have not interest in. Then because you've technically started that show, it's then stays on your Continue Watching list. I'm sick of Denise Richards own show automatically starting. Stop forcing it on me!!!!! So, the people behind the service are doing their best to make it the worst out there. A service we are paying for and we have to sit through atleast a 30 second ad before the show starts with no skip option. Even youtube let's us skip ads after 5 seconds. This isn't acceptable at all. The TV app, now has a huge Hayu logo on the top right corner. OK, we get it, we are watching Hayu. It's a service we are paying for so we don't need to be reminded of it all the way through an episode. Giving 1 star just because of the shows but 0 stars based on the actual service.

Someone stole my credit card and purchased 2 subscriptions. Hayu will not refund me because fraud isn't a valid reason to them.