hayuReviews of hayu.com

Only advice is do not sign up ! omg. If you do, very hard to cancel. I signed up on my TV and could not access it. I emailed and was sent links, I followed and cancelled. It disappeared and I thought it was done. Apparently not. i have been charged. Hayu cannot not cancel it. Cancelled my end, off my TV as per their instructions, not their end ! Now emails backwards and forwards....generic emails....BE WARNED. Update, still receiving generic emails. I have worked out how this happens. I added the subscription, and cancelled within an hour. But because I had 7 days free, this did not cancel out until the end of the 7 days. So anybody with the same problem, cancel in MY SKY. After a few days it will show pending, then cancel after the 7 days.

There is only English subtitel by a lot of series. I send a mail but they do not reply. If i know this i never payed for Hayu because i want dutch subtitles.

The absolute worst 'service'. I've been trying to sign up for 4 days as I saw they had a special offer on. I had to try 4 different email addresses as it kept telling me i already had accounts under those email addresses (I'd never used them for hayu). It then wouldn't let me actually subscribe as neither paypal or their card payment option worked. I tried it on my laptop, tablet and phone browsers, the roku app and the hayu app on my tablet. Neither worked. I tried contacting hayu support and they didn't even read my messages properly amd offered the most generic advice and wouldn't admit that there clearly was a problem on their end. I got fed up of trying and decided to give up. I emailled them to request they close my account and delete my data. They didn't even read my request properly and just resent me the same generic advice again on how to sign up, completely ignoring the fact o had already tried everything. The absolute worst service.

Shocking company. App is terrible and they will keep charging you even after you leave and have cancelled your subscription.!! DO NOT SIGN UP.!!!

Shocking app. It works only sometimes, audio drops randomly, doesn’t remember where a show stopped, some episodes restart over and over or it logs you out. Never seen anything so bad

Shocking, took my payment a week ago bank said it’s cleared but hayu said it’s pending still can’t watch the services that I’ve paid for.

The worst app I've ever used. Keeps buffering, logging you out, stopping during shows. Save your money and so not sign up for this app

It doesn’t work it crashed, and I couldn’t use anything I must have mailed them 30 times with no response , I think it’s a scam , don’t touch unless you have a lot of free time on your hands, In the end I gave up as I couldnt contact them, I had to get sky to cancel it for me, as they do not have a customer service at all, I repeat this company does not have a customer service