Reality on demand! Watch 3000+ episodes of reality TV + keep up with many of your favourite shows the same day as the U.S. Help @hayuhelps Instagram: hayuuk
hayu (hayu.com) has 712 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Angela
I subscribed through youtube. I pay on the 27th every month through Google play linked to PayPal. The subscription states it renews on 27/01/2025 on both youtube and Google play. But you decided to take my money today which now put my PayPal balance in the negative. The renewal date hasn't changed. So does that mean you'll charge me next week again? That will be a double payment. Just sent an email and you better resolve this. This is unacceptable 😤
Claudia
Cancelled once and continued being charged. Cancelled again and on closer look realised I've been double charged for over a year (should have noticed but with a 3.99 and 4.99 charge on different days it wasn't something that stood out). Contacted and was asked for proof which I have 5 days ago. Funny how they're quick to respond until they owe you a refund. Do not use.
Jez
Avoid at all costs. Signed up through sky and cancelled. They continued to take payment for 6 months. No phone numbers. They send you the same standard email again and again KNOWING it’s not resolving it. Had to cancel through my bank who told me that Hayu do this repeatedly and even try to set it up under other names after you manage to cancel. In the end I’ve had to cancel the payment and get a new card to stop them charging me. Disgusting service. Do. Not. Sign. Up.
Christina F. H.
0 stjerner herfra. Der var et tilbud på halv pris og det tog jeg imod! 28-12-24 købte jeg, heldigvis via PayPal, abonnement for et helt år til en pris 219,50kr ½ pris af hvad det ellers ville koste. Fik fornøjelse af dette under en måned. I dag 9/1-25 ville jeg se et nyt afsnit af et show jeg fulgte, men nej!! Nu skulle jeg vælge abonnement og betale fuld pris af det! Kontaktede dem via Facebook Messenger. De svarede, men det var som at køre i ring. Kontaktede PayPal og de har nu refunderet mine 219,50kr. Hold jer fra dem! De snyder og app fungere også dårligt!!! 0 stjerner herfra!!!!!!!!!
ginaM
So have issue since before christmas, i subscribe thru sky (who have been brill) my bills paid everything works except hayu, have been emailing proof since dec 20th, now i am being ignored on email so messaged on x and they blaming sky when i have sent proof, just called sky and they have had lots of calls about it. On hayu i cant resubscribe or cancel as comes up error! Just shocking and no contact number
Happy
Keeps freezing, it is not watchable at all shocking 😑
Tina S.
So fed up of paying for this app and it continually comes up with an error message or kicks me out. It never saves my place so I have to constantly write down where I got to. It’s completely unacceptable for the price we pay!
Rachel
Hayu is an awful app/platform, regularly doesn’t work or has issues logging in, playing episodes/linking devices. Not worth the money & I can’t believe it’s still been offered. Subscribed to it numerous times over the years & each time the functionality of it gets worse.
