HatoriknivesReviews of hatoriknives.com

Non existent customer service take your money and get no response to emails

Not delivered. Don’t respond to emails. Don’t bother.

DO NOT BUY THIS SHARPENER. It doesn’t work. THEY WILL NOT REPLY TO EMAIL. THEY WILL NOT ANSWER THEIR PHONE.

Quiet frankly this was a waste of money. After using the sharpener my blades were considerably less sharp than they had been. I regret not checking trust pilot before purchasing it. It shows the power of incessant marketing

If there was a zero...that is what I would give to Hatori for the rolling knife sharpener. It actually dulls the blade. They do not return emails and the phone number has two extra numbers on their contact us numbers. So nothing flows through. DO NOT DO BUSINESS WITH THESE CROOKS AND THEY ARE NOT EVEN PRODUCED IN JAPAN!!!

The website looks very professional - advertised on IG and more… but don’t let that fool you too…. like me and obviously many others! First - it took more than one month to be delivered. Second - a package was kind of typical Chinese plastic, which smells very bad. Third - no papers in the package, all three things looked and felt cheap. A knife is complete “misunderstanding”: a blade, which should be a kind of Japanese craftsmanship, is only a piece of junk with a pattern almost printed on it… And everything is much too expensive for the quality. I ordered titanium pan and I am already afraid of that what will be in the package.

My order has been in transit for more than 50 days at this point and I placed the order in early November for a christmas gift. This has been "stuck" or at least hasn't moved in over 30 days and their customer service team has not responded to any of my numerous emails asking for more information. I will be telling anyone and everyone to use any other brand.

SKAM!!!! DONT LET THEM FULL U