Hart Medical EquipmentReviews of hartmedical.org

Hart Medical is a wonderful company to do business with. Over the past 6 months we have had to replace my husbands and my Cpap machines for various reasons, so we decided to try Hart Medical. The purchasing experience was outstanding, from initial purchase, to shipping, to helping set up our new units, the folks at Hart Medical came through. Everyone we spoke to was knowledgeable, caring, and understanding. I can't say enough good things about their Sales Department, their Customer Service and Technical support departments. They actually answer the phones with a human being and not a computer! They answer inquiries (both messages and email) within a few minutes and the responses are always spot on. Way to GO Hart Medical! You have a very satisfied customer for LIFE!

Bait/Switch - FYI, the company's website/store does not have accurate information about its inventory. The website indicates there is stock and AFTER you provide credit card information, they notify you that they have no inventory and no ETA. I specifically looked for online reviews of this company to determine whether they were a legit medical supply vendor. This is for people in the same situation-- who wonder whether to provide their credit card information and who are concerned about whether they can rely on timely product delivery. Now, I have to go through a refund order process. It is a hassle and now one more company with contact info and credit card details that can be hacked. Websites are capable of providing real time inventory information. This is a deliberate deceptive decision by the company in order to expand their customer list. Shame on this company for its deceptive practice.

terreble customer service i got supplies they are refusing to return them they are not open

Site was very easy to use and enjoyed being able to quickly order online. Thank you