Chris C.
Kristy did a great job showing me the…
Kristy did a great job showing me the Journey Zoomer chair. She is the reason I came back. If it wasn't for her I wouldn't have. I tried to call 4 times today to tell her I was coming and was put on hold each time and they all lasted 20 min and never got to talk to her. If it wasn't for her I wouldn't have come back. I explained this to her. She did a good job with paperwork and even had it charged. She went and got the manager so I could talk to her about the phone system. If I wasn't retired I may not of come back. I am from Elmore ohio.
Response from Hart Medical EquipmentDec 30, 2025
Thank you for sharing your experience and for recognizing Kristy’s outstanding service. We’re thrilled to hear she made such a positive impression and helped ensure everything went smoothly with your purchase. We truly value your feedback regarding the phone system and apologize for the inconvenience you encountered when trying to reach us. Your comments have been shared with our team so we can work on improving this process. We appreciate your patience and your decision to return, and we’re always here to assist you whenever you need us.