William S.
I had higher expectations than were…
I had higher expectations than were warranted. Harrison of California does a great job in their marketing, enticing website, photos, and models, but they drop the ball upon delivery. Their sizes are beyond unreasonable. My wife, who is a size medium in women's, fits Harrison's men's 2XL! I initially ordered four items. Of those, three were poorly made and made of cheap materials, and one was actually decent quality, smaller, but as a jacket was worth keeping. I contacted them to arrange returns, well within their 30-day return policy. They informed me that items would have to be sent to a factory in China, at my expense, and MUST be received within the 30 days. Needless to say, I saw the writing on the wall. How easily it would be for an address to a factory in China to be delayed, or never received by the date in question. I opted for their "generous offer" of placing a new order, given that I initially ordered everything XL, this time, to pick things 2XL (surely they would fit this time) and all for just a modest shipping fee of $80. So, I figured, my initial purchase of $190, plus $80, four new items, correct sizes, one item I was wanting to keep already, versus, looking at the jacket alone as costing me $190. They made it very clear, no returns or exchanges now, since this was already a "make good". I took my chances and ordered. The new four items came, not one of them fit 2XLs! Again, one time I liked, a different jacket, but now to be tailored for my wife to use it. Don't waste your time. Better options, better online retailers, better quality, better experience, better return/exchange policies with other companies.