HarrisonofcaliforniaReviews of harrisonofcalifornia.com

Shirts didn't fit and customer service took care of me. Thanks!

Order through delivery was as advertised

Stay a mile away from this company (which is based in China, BTW, not California). I ordered a large cardigan that was nowhere close to the correct size, so I went to return it. Unlike most credible online stores, you can't just process a return from their website. You have to email a request. Here's what I got in response: Before we proceed, we would like to clarify our return policy: As stated in our terms and conditions (accepted at checkout), all returns must be sent back to our fulfillment warehouse in China, and the return shipping costs are the responsibility of the customer. We mention this in advance to avoid any surprises, as international return costs can range between $20 and $45 and may include customs fees. That said, our goal is always to offer solutions that are fair, simple, and cost-efficient. Below you’ll find the 3 available options. Please let us know which one you prefer. Option 1 — Free Replacement If the issue is related to sizing or personal preference, we can send you a different size, color, or even a replacement item completely free of charge. We only ask you to cover a small shipping fee. To proceed, please send us either: a photo of the product you would like, or a link to the exact item (including the correct variant) Once received, we will calculate the shipping fee and arrange everything promptly. You may keep the original item — perhaps it can make someone else happy. ⚠ Important: If you choose this option, we will generate a special discount code for you. This code will cover the full cost of the replacement item, meaning you will only need to pay the shipping fee at checkout. You may keep the original item—it might still be useful or make someone else happy. Option 2 — Partial Refund (Fastest & Easiest Option) If you prefer a quick and simple solution, we can offer a 15% refund of the purchase amount, and you may keep the product. This option avoids the high return costs to China and is the fastest way to resolve the matter. If you agree, we will process the refund immediately. Option 3 — Return to Our Warehouse If you still prefer to return the item, you may send it back to our warehouse in China at your own expense. Please note: Estimated return cost: $20–$45 The process may take up to 35 days Refunds are issued only after the item has been received and inspected Important side note (mandatory before returning items): Before sending any products for return, you must first confirm this with us via email. Once your confirmation is received, we will provide you with the detailed return instructions and the required return information. Returns sent without prior email confirmation cannot be accepted or processed. Return Address: Name: Returned (Liu Changxing) Receiving Address: 3rd Floor, No.2 Freight Elevator, YTO Express Building, Building D, No. 409 Suxi Avenue, Jinhua City, Yiwu City Zhejiang Province China, 322000 Mobile: +86 151 0545 5455

Absolutely terrible experience, I need to exchange my sizes and the customer service number doesn’t work and there and no response to my repeated emails to start the return /exchange process. No way to run a business!

They vastly misrepresent their products. When you receive your item it will look nothing like what you thought you ordered based on the images. Junk products and a junk company. They will exploit you again when you try to return the product. DO NOT BUY ANYTHING FROM THEM!!

This place is horrible. Their name implies they are in California, but they ship from China. My order took 2 weeks to arrive. Once it arrived I was disgusted with the item. What they made LOOK like suede was polyester, and what was advertised as a Men’s Thermal Jacket was thinner than a windbreaker and had the zipper on the female side. Total junk, stay away

Negative 10 stars they are frauds we spent $105 on what look to be a bomber jacket. And when received it was nothing like the picture!! It looked like something bought at a dollar store… the zippers were fake it was painted on the material… the size was a child size .. the Sherpa or what ever the inside was fell apart in clumps!! Not even remotely close to what was advertised… paid $105 dollars and it was worth $5 … these people are disgraceful and frauds stay away !! Contact your bank for fraud charges if you did buy something…

Looking to return two things for one size bigger. Not much cooperation.