Harper WellsReviews of harper-wells.com

If I could have left no stars I would. DON’T BUY from them you’ll never get your money back. They will write back to every 5 or more days with no resolution. For me the shoes are rubber molds not real leather. I can’t return them now since they are not responsive to my emails for a return voucher. I didn’t read reviews ahead of time. Please be smart.

😖😖😖😖REALLY wish I had read your reviews before I purchased the Madison Vibrant Patchwork Bohemian Hoodie. Even with clearance (ha!) pricing, this was a total ripoff!! The photo leads you to believe it's made of cotton or a cotton blend with a quilt stitch. Received a 100% polyester printed fabric (no stitching). It came from China and is probably worth $20 MAX. Won't even try for a refund based on the reviews. Live and learn!

I first became award of Harper & Wells when I went on the internet and their clothing ads popped up. The clothes looked nice and so I ordered two pull over shirts and three dress shirts from them. My big mistake was not being aware of the negative reviews before I ordered the shirts. It took almost a month to receive the first part of my order. When I received the pull over shirts, they looked nothing like the ad. The were cheaply made and didn't look at all like something one would pay $40 for. The three dress shirts were even worse. I ordered the correct size for me, but the ones I received were far too small. I wear a 34-35" sleeve, the sleeves on these shirts were a good 4 inches too short. Attempting to return the shirts was even worse. First they offered me 30% refund, then a 40% refund if I ordered replacements through them. Finally, the only way they would give a full refund would be for me to return the shirts to China, where they were made, at a shipping cost of $30-$40 per item. What the heck?? Fortunately I had used my credit card to purchase the shirts. I immediately filed a dispute with my credit card company and ended up getting a full refund from Harper & Wells. I'm donating the shirts to GoodWill. Maybe someone can get some use out of them, but I can't wear any of them,.

Worst online company ever!!! Please don’t buy anything from them. I ordered a pair of shoes/slippers that were meant to have support as I am in my feet a lot. They were about $50 marked down from about $200. They were cheaply made and should have been about $12. I ordered a 7.5 and they sent me a pair marked 39 but in reality only a size 6.5. They wouldn’t take a return. I sent half a dozen emails with photos which they asked for and then they wanted $15 for an exchange only. It was an outrage how poorly they handled this.

I recently bought from this website i feel they are scammers - clothes was piece of junk i tried to return it and i cant return they want give me 20 pct of what i paid for i spent 300 i want my full money back like they advertised i wish i had been smart enough and had known about trustpilot

Foreign sweatshop company hiding behind US labelled website. SHAM site, go to known trusted companie

This company operates the same as Wilson & Carter London - same issues, poor quality and an inability to return items unless it’s tracked back to China (or discount as previous reviewer said) and the communication is with a bot., so it’s endless nonsense. Avoid this company and all versions of it at all costs.

If you were smart enough to research and find these reviews before ordering from Harper & Wells, then please run as fast as you can in the opposite direction from this SCAM company. I can't believe they get away with this. Every negative review on Trustpilot (all 30 of them at the time of this writing) are 100% accurate. The clothing arrives crammed into a plastic package, it's all very cheap and poorly finished, does not look at all like the photos. I ordered two pants/tops outfits, plus a blazer-style jacket. All of these (5 garments) were crammed into a plastic package, like the size of a plastic grocery sack if you can imagine it. I ordered two of the same item, one in Medium and one in Large, so I could decide which one fit better and then return the other. The two items were made of two different fabrics and even different SHADES of blue. Loose threads, thin, cheap, flimsy fabric. UGH. And they absolutely will not give you a full refund. They start off low-balling you, 20%, then 30%, I am at 40%. You have to keep emailing them. The alternative is to ship the items to CHINA at your own expense. And I'm betting that you will never see a refund if you do that. I've reported them to the BBB. Trust me, do not be tempted to order from them. They are not in Boston. Also the sizes are like Asian sizing...smaller than American sizing. I am so fed up with them. Notice there are no reviews ON their website...wish I had thought more about that when I was ordering and realized how fishy that was. Wish I had been smart enough to do my research. But YOU can be smarter than I was, and all these other reviewers on here that shared their horror stories of ordering from Harper & Wells.