Harland ClarkeReviews of harlandclarke.com

Order was wrong... ordered Savings account deposit slips, received Checking account deposit slips. Tried calling but left on-hold for over 30 minutes, hung up. Have tried emailing twice with NO response in over a week. They automatically withdraw their charges from your bank account up front. So once your money is gone, whether your order was received correctly or not, you have no way to get a refund! They have received my last dollar!! Done with them...

An absolute joke of a company! ZERO ways to contact any meaningful customer service. Multiple incorrect checks sent. Orders take many weeks to get processed, and then they get sent to the incorrect address, not my address! Waaayyy more expensive than my banks previous check provider. And of course IF you do ever manage to get anyone at Harland-Clarke they will tell you that you must go through your bank to get anything fixed. Bank tells you Harland-Clarke is who you should contact, and no one accepts any responsibility, while being more than willing to make multiple charges to your account for their screw-ups!

I would rate zero if I could! What a freaking rip off! 2 books of checks for $34? I thought I was getting a box of checks, like I had in the past. I called support thinking there was a mistake. “That’s the cost of living.” The rude woman said. No, that’s the cost of a rich CEO. Overly expensive product and ridiculously rude support. Way to go. Never go through my bank again!

I ordered 4 check books through my bank account online from Harland Clarke. But I only received 2 check books (60 psc), they charge $35 dollars. It’s so expensive, so 1 small page is 50cent.they are rip off . I rather never order from them a gain.

Absolutely horrible service. I needed to replace a deposit stamp that they had originally manufactured. I ordered it, paid for it, and waited for it to arrive, which it never did. They had originally cited 7-10 business days, but after three weeks, I contacted them. They said they had sent it a few weeks earlier. The woman I spoke to was rude, defensive,and argumentative, but agreed to send another stamp via 2-day express. A week later I followed up only to find she had never placed the order. I'm now waiting for the 3rd order to arrive. They never send communication to the customer such as order confirmation or tracking info so it makes it difficult to track the status of an order.

I will never order from this company again. How hard is it to read the address that someone puts in? It's not like it is handwritten and can be mistaken. My checks had the wrong address on them because an incompetent, illiterate person did my checks. There is actually an address here at that wrong address. If you are that bad at your job, then I will go elsewhere. Thanks for nothing.

Incredibly expensive, they want $57 just for a check book cover. $57!!! I found a beautiful leather cover on Amazon for $7. They charge outrageous shipping prices, if you don't order the pricey "tracking" option, they drag their feet and take a month to get them to you. I sell on EBay and get USPS tracking info with my $3.00 shipping label, why do I need to spend $15-30 to track a shipment with them? Recently they went from 3 books of checks (120) to two (80) for the same cost. Have used them for nearly forty years, but now I am done with them.

The checks were shipped to my former address but were printed with my current address. I ordered checks over two weeks ago and still don't have them. I spoke to two different representatives on two separate occasions. Incredibly rude. If I spoke to my customers in the same manner, I would no longer have a job.