Harland ClarkeReviews of harlandclarke.com

Wish I read the reviews to start with. I ordered checks through them as my bank recommended. I even paid extra for the tracking. USPS said they were delivered but they were not. Absolutely can not talk with a live person at Harland Clarke. Get caught up in their automated system and when you think you are being connected to a live person, the system tells you to go to their website and hangs up. No luck with USPS either. Can not get a response there. Best if you do not order from this site.

My initial order was not delivered because of an incomplete address. I called them to re-order and was told I would have new checks in a week. After two weeks I tried to call and just selected anything in the menu to be able to talk to a human being. I was told that my order was on hold because my bank needed to verify my address. If I hadn’t called, I don’t think I ever would have known this and my checking account was already debited for the checks that I had ordered. Their website is pointless and their phone system is absolutely awful. Many times they just disconnect you, so you have to try and choose some thing like “cancel my order” so that you get to talk to a real person. I will never order from them again and I also told my bank that they are horrible to deal with.

I ordered some checks from Harland through my bank around the end of December, 2022. Harland withdrew the money for my order on January 11th, 2023. It's now August 2023 and I've still never gotten my checks! I had to put a stop payment on the order, close my account down and open a new one because my checks are out there somewhere with all my financial info on them! My bank won't give me a refund either. They only offered my next order of checks for free. First, it's not FREE, I already paid for them! Second, I'm not about to make another order of checks from Harland to get lost out there somewhere again! I would give them a NEGATIVE 5 stars if I could! I will NEVER EVER order from Harland Checks again!

There are layers and layers before getting to customer service. There is no way to "search" the site for a return. The company sent an "accessory" I did not purchase and makes it as hard as possible to send it back. I have always hated this company, but since so many have chosen not to use checks, they're even worse.

Never in my life seen any business to be this BAD. waisted hours still get no help.

When I received my checks, they now come in stacks of 40 not 20 and they do not tear off properly at all. Do not recommend. I will never purchase again. Before Harland Clarke makes a change like this, try tearing your checks off first.

I recently ordered checks from "Harland Clarke". I wish I had checked the reviews before ordering. When the checks arrived, they lacked information. There was a notice that said, "Please inspect before using" and "Immediately call our customer service department if you find and error." No phone number or email were given. After multiple phone calls and internet searches, I finally was able to find a number to call, however, after giving them the required information, I was informed that they could not help me. Don't use this service!

on hold for 90 minutes - still no one picks up. checks lost enroute. will never use again. the worst.