Hardware Online StoreReviews of hardwareonlinestore.com

Ordered Muck Boots at end of Dec. Didn't receive order email so when got online, saw all the negative reviews. Saw one that said if need to get in touch to call at 9:00 a.m, which I did and got in touch with them. I gave them the order number and she pulled me right up in the computer... let me know they shipped out the day before. She resent the order email. I didn't receive it either, so I checked my spam and there it was, along with the original one from the order day. Received my boots exactly when they said. So check your spam and if need to get in touch with them, call at 9:00 in the morning.

I placed an order with them on November 13th. They took my money but that is the last I heard from them. I called and no one answered. Send many emails and no answer. If I ever make a trip to Ft. Lauderdale, it won't be pretty when I walk into their store. I'm like an elephant; I never forget. Avoid these people and their store at all costs.

Terrible service. Didn't have merchandise but didn't notify me or send credit. They reordered on my behalf and charged me the second itme but after emailing me a credit didn't process it. finally had to file a dispute with the CC. Spent a half day on the phone and still have not received a credit.

Do not do business. They charge your card immediately. They do not respond to emails. They may ship things if you call them. They sent me an incomplete order 1st go around, a month later I called them again and they sent 3 items they owed me but got a box of screws instead of a scraper set I ordered. They say they are too busy. Not to take your money though...

Do not buy from this online store! The took my order and after a month I call to check on the status and they told me they no longer stock this part and if I want my money back I had the dispute it with my credit card company.

Absolute scam. They are taking advantage of the elderly. What a shame they can’t run a trustworthy operation and need to steal to make a living. We still haven’t received our order or a refund. Somebody shut these jerks down

Terrible, terrible company. Ordered 50 jack knives as Christmas gifts on November 1st and after many phone calls and email finally recived 35 of them December 1. Four more emails and 3 phone calls and today I was promised that the remaining 15 piece would be shipped.

This is a fake company, check the about page and see the images they used are from legitimate businesses and articles written about them.