Tonia L.
So far this casino has been a great…
So far this casino has been a great experience. I love the games I have not had a redemption yet but my family has and got their winnings and less than 5 minutes! Keep it up hard Rock!!!
Hardrock is listed under Gambling.
Hardrock (hardrock.bet) has 229 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Tonia L.
So far this casino has been a great experience. I love the games I have not had a redemption yet but my family has and got their winnings and less than 5 minutes! Keep it up hard Rock!!!
mark S.
They readily take your deposits but when you try to make a withdrawal they suspend your account. I sent all of the required information 5 days ago and yet no progress. Read BBB complaints and you will see that 100’s of people have had this issue. I’ve used many online sites and have never had this issue.
ngr
doggedt nggrest cmpany of all time
Loretta S.
It was a Nightmare I won Money on Hard Rock and never got it and 500 +never received it and then they went in my account and toke my own personal money the did give me back my personal from my account but Hard Rock never gave me my winnings so Dissatisfied So Disrespectful Just wrong be Careful
David J.
Absolute garbage. I received an email claiming if i bet $1 I get a $15 bonus bet. This site literally does not have a promotions tab or area anywhere. The email says i must opt in to be rewarded the bonus bet but there is literally nowhere to opt in. Even clicking on the link in the email it just takes me to their site. I tried to contact support regarding this issue and every time I click on "message us" and/or "email us" absolutely nothing happens. This is the most garbage excuse of a sportsbook and this is the last place I would ever place a bet at. I would rather take my chances on an actual scam site. This should be illegal. Update: i got ahold of support and have been transferred to 9 different agents within 1 hour. One agent told me to go ahead and place the bet and if i dont receive my bonus, they will manually credit it. After placing the bet and contacting support 7 times, I am now getting completely ignored by every single agent. I cant believe they have to stoop this low to get $10 out of me... And of course the minimum deposit is $10 so telling me i only have to be $1 is the giveaway. This is an absolute disgusting company and every single person that works here is nothing but a horrible person with no morals. please stay far away from ANYTHING hardrock related- They are scammers
Jennifer R.
After years of playing on the hard rock bet, I've experienced the worst customer service. After I was playing for a while the game wolf it up again glitched and my bet went from.20 to $60 yes you read that right. And before I could stop it, I lost the on the spin. Then I changed it back to.20 cents a bet and hit spin and again it tried to change my bet to $60 but because I didn't have enough money that time it didn't allow me to play thankfully. So I explained all this to customer service and provided them with everything they asked for. And then tell me that I should uninstall the game and reinstall it and then clean out my cache. But they are not doing anything to reimburse me or credit me a thing. So I'm done with hard Rock bet and from the looks of it a lot of other people are experiencing the same thing
Heath M.
My first time at the Casino- huge place and a maze to get around. I attended an event last night there and was a bit late arriving. I literally asked 5 different staff members how to get to the location of the event. I landed at the front desk area and met Ramone (can't miss him and his hair) he was cordial and offered and did escort me to the meeting area - I think I would have never found it otherwise. I commend Ramone, promised I would leave feedback and here I did! Thank you, Ramone, for going above and beyond unlike your 5 other colleagues who pointed and or told me go down this hall or that hall..
Jill P.
I had a 9 leg bet, payout was 230$ 2 legs were voided .... not even the harder of the legs and the other 7 won, I got 50$ .... +4616. Was absolutely absurd. I'll never bet with this app ever again 👎🏼 should have at least gotten 150$ for the difficulty of it alone but yea these guys like cheating and scamming their users. I have screenshots too.