Heath M.
Concierge and Valet Staff - Fantastic!
My first time at the Casino- huge place and a maze to get around. I attended an event last night there and was a bit late arriving. I literally asked 5 different staff members how to get to the location of the event. I landed at the front desk area and met Ramone (can't miss him and his hair) he was cordial and offered and did escort me to the meeting area - I think I would have never found it otherwise. I commend Ramone, promised I would leave feedback and here I did! Thank you, Ramone, for going above and beyond unlike your 5 other colleagues who pointed and or told me go down this hall or that hall..