Hard Jewelry®Reviews of hardjewelry.com

I ordered some jewelry from them and fell in love. The design and fit are perfect, and the quality is great as well. If I had to nitpick, I’d say I ordered in mid-March and the product arrived in mid-April, which felt like a lifetime to me. But it did arrive, and that’s what matters. I still think they’re great, and I’m planning to buy more pieces from the next drop.

basically my boyfriend and I ordered promise rings through the 1 million sale thing and about a week later my boyfriend emailed support to get his ring size changed because the order had zero details on it yet and it hadn’t been shipped at all so they changed the size and stated that it would all be together they never said that our rings would come separate. Well our order arrived in his ring is completely missing and there are still zero order details on said ring. we ordered our stuff 17 days ago and I seen somebody say that they’ve been waiting three weeks for a singular item and I really just think that that’s ridiculous. Not to mention the order came with a $10 gift card that expires in three days and there is nothing good that you can get with shipping that will be under $10 so I really feel like that’s just pointless. I love their jewelry but their customer support takes forever to respond and I guess it’s just too much to change a ring size so.

Order a pendant during their recent promotion and three weeks later no progress was made. Hard jewelry only focus on shipping order that are 100+ dollars due to them fearing they’ll cancel and let the small orders wait and wait, till they refund. Don’t buy unless you want to wait for weeks, and sometime months.

Sorry wrong business

I got a pendant to match my husband's, who got his from HJ years ago, and as a college student, I found it extremely affordable. The quality is fantastic as well. Shipping time was expected, so no complaints there. I received a couple of fun freebies, including an 8-year anniversary poster and some sick ass stickers. Great experience and will definitely be ordering from them again!!!

Took about 3 week for my package to arrive, which is fairly fast considering this was during the 8 year anniversary, so there was probably a ton of orders being packaged and shipped at the same time. Quality is good, I got 4 rings and they all fit me, although the sizing is slightly inconsistent between some rings.

I’ve ordered from HJ three times now and this is the first time I have experienced an issue. Customer service pointed out the issue with my order, responded to my email quickly, and refunded the part of my order that was messed up within less than 30 minutes of reaching out. Their pieces are good quality for stainless steel and well detailed for the size. I’ve been wearing a septum ring from them for well over 6 months now and it still looks as good as the day it arrived. The freebies are cute, and the shipping is okay (can take a while at times but timing is likely up to USPS). All in all worth the money for beautiful uniquely designed jewelry & great customer service!!

absoluter mistladen ich habe vor 3 Monaten bestellt. Bei dem ersten mal dass die Bestellung "verschickt" wurde, wurde mir gesagt dass das an dem Lieferanten lag. Ok sehr nervig aber kann passieren. Das ganze geht aber jetzt immer wieder so seit 3 Monaten. SEIT 3 MONATEN. Die Ringe die ich bestellt habe sind auch wirklich alles andere als Günstig. Richtiger Schrott. Nie wieder