Jayde C.
I didnt get the piece i ordered..felt…
I didnt get the piece i ordered..felt very sad bc it was a gift for my partner. Customer service was amazing tho they are the real 10s
Hard Jewelry® is listed under Jewelry & Watches.
Hard Jewelry® (hardjewelry.com) has 132 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 7 reviews with 2 stars · Clear filters
Jayde C.
I didnt get the piece i ordered..felt very sad bc it was a gift for my partner. Customer service was amazing tho they are the real 10s
ALICE G.
I love hard jewlrey but I wouldn't really recommend buying this ring.. the 1st couple of hours of having the ring, the lid to the locket would pop open so easily and because of this it made the cat picture fall out and now im stuck with a ring that I have to close every 5 mins and the lack of a cat picture
Qud
im still waiting on my piece to come in and the support hasnt been very much help, they said to give it a few more days but tracking hasnt updated in 6 days, i really really want to support hard jewelry and this is my first experience buying and its not going the best, even with that being said soft jewelry will never win, i just hope to have something change with my current order situation
Elliott G.
I dont enjoy their use of foul language. Its extremely unprofessional, and honestly, embarrassing. He seems like a guy who never really mentally aged past 16. And its really weird, they give out free ring sizers (which i do appreciate, so thanks for that) and a coupon code. Well, the code only lasts like I think 3 days? Maybe a week? Not long. And the sizers come in wayyy after that! How am I meant to purchase, when I cant even verify my size yet! Its just overall pretty shady, I've read some of these other reviews! If you look at their website reviews they say "five stars" like they filter out the honest ones! And no way to review in Google either! Luckily trustpilot exists! I guess ill give 2 stars, just because the sizer did come in
mackenzie R.
basically my boyfriend and I ordered promise rings through the 1 million sale thing and about a week later my boyfriend emailed support to get his ring size changed because the order had zero details on it yet and it hadn’t been shipped at all so they changed the size and stated that it would all be together they never said that our rings would come separate. Well our order arrived in his ring is completely missing and there are still zero order details on said ring. we ordered our stuff 17 days ago and I seen somebody say that they’ve been waiting three weeks for a singular item and I really just think that that’s ridiculous. Not to mention the order came with a $10 gift card that expires in three days and there is nothing good that you can get with shipping that will be under $10 so I really feel like that’s just pointless. I love their jewelry but their customer support takes forever to respond and I guess it’s just too much to change a ring size so.
Tannar S.
Worst shipping possible you will be waiting actual months. Can't even ship me a package within north America when other companies ship them overseas in days.
Diana
Love HJ but their jewelry tarnishes quickly. For the amount you spend it should not turn so easily! Wish it lasted longer.