christy sunny J.
Excellent support
Excellent support
Response from Hard Disk DirectSep 27, 2023
Our pleasure

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies.Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors.In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible.Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.
Hard Disk Direct (harddiskdirect.com) has 238 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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238 approved reviews, newest moderated first
christy sunny J.
Excellent support
Response from Hard Disk DirectSep 27, 2023
Our pleasure
Shaun W.
Said they could not find my address and then asked to send pictures of credit card and license via email to confirm. Although they did say to cover the last 4 digits of the credit card number, I still cancelled the order for even suggesting to send to them via email.
Response from Hard Disk DirectOct 11, 2023
Hello Shaun, we ask for the picture of the driving license and the last 4 digits of your credit card so that we can verify the billing address through the pictures. We do this to prevent fraudulent activities and scams rather than promoting it.
Charles P.
Calling and asking for a copy of my credit card and driver's license is a scam. When I refused, the order was cancelled but I was not notified of the cancellation until I followed up about the order. Stay away from this website.
Response from Hard Disk DirectOct 11, 2023
Hello Charles, we ask for the picture of the driving license and the last 4 digits of your credit card so that we can verify the billing address through the pictures. We do this to prevent fraudulent activities and scams rather than promoting it.
JOSE N R.
it was very easy to place my order and i got help with my part number. really like it.
Response from Hard Disk DirectSep 29, 2023
Glad you had a great experience. Hoping to give you even a better one next time.
Francisco J Corredor B.
Excellent service
Response from Hard Disk DirectSep 29, 2023
We are glad that you loved our service. Thanks, a lot!
David D.
My order was not honored and was called (pressured) to upgrade to a much more expensive version of the item I ordered (which I didn't do). Very shady business practice. I will look elsewhere going forward.
Response from Hard Disk DirectNov 29, 2023
Hi David, You placed the order online and one of the team member contacted you to inform the situation. I hope you know that every stock has different condition and pricing. The one you purchased failed in testing and there was no option but to inform you about the available options as we don't keep our customers in the dark. Upon your request, my team cancelled the order and refunded you. Thanks,
George M.
Helped me select the correct RAM modules. Quick delivery.
Bill D.
Fast ship and correct item.