Harbor Freight ToolsReviews of harborfreight.com

Purchased not one but 3 condensate pumps for our rentals, not one pump worked. Each one only worked when upside down. Now we are waiting weeks for there response to our request to return there junk. The store says they do not take any pumps back. Plus if you call there customer service as the store paperwork says to do. The phone numbers say they no longer do customer service over the phone...

I just needed a cheap set of tools to do light maintenance on my car. First time I used broke Pittsburg ratchet and one 13 mm wrench. I wasn't pulling hard. I'm in my 60s and a lot of health issues so pretty weak. Now I cant take back because I purchased 5 months ago. This first time I used them. Going go get me a set of craftsman they might be made in China but at least they have lifetime warranty

place is a joke after waiting 2 weeks for them to ship my 2 item order I finally just went and got what I needed. Then I sent an email to cancel the order and called customer service. They didn't reply to the email and the woman in customer service said my order was canceled. Well 3 days later I get a confirmation my order shipped. Called customer service again. The best they can do is when the items get here I have to take the items back to the store or fed ex location to ship back which are 45 mins from my house. Great way to do business Harbor freight I will not be ordering anything from them again

I ordered a number of items from the harborfreight.com in early May. Then I heard nothing for nearly a month. Upon contacting customer service, I was told it had never even shipped. I then asked to cancel, upon which they hurriedly shipped the order. However, the order was incomplete with no explanation. After days of waiting for customer service to respond, they say its out of stock. Customer service has never contacted me by phone as I requested and has never made a single attempt at making this issue better. Do yourself a favor and never order from this website. Order number was 109544618.

Returned 2 bench grinding wheels and I told them that they were way out of balance, but they put them right back on the shelf the very next day. Guess someone is going on a return run too!!!

DO NOT order anything from these people on-line. Once you do, there is no way to change or cancel your order on-line. Even after multiple eMails and endless conversations with people who all sounded like they were stoned. Each promising that the "system will take care of everything," HF still shipped their crap merchandise (mostly made by Chinese slave labor), and charged my credit card--twice. DO NOT. JUST DONT!

Purchased Warrior 29 pc Titanium high speed steel drill bit set 61637 and they are almost worthless. Will not cut into steel and barely goes into wood. Waste of time. You get what you pay for so this was no bargain.

I ordered an advertised product and three months later still did not receive. How can someone legally sell something they do not have? That is steeling! The worst of it is, In the same order where accessories that would only work for that product. They shipped accessories!! OMG! Really Harbor Freight! They will not answer any phone calls so i can make things proper. I will never order from them again!!