Harbor Freight ToolsReviews of harborfreight.com

Be careful when you deal with harbor freight tools. I purchased a 2years member abut 8month ago they charge me 45 for . And so today I try to purchase few items them my phone was not showing that I pay. For the member card and the manager was rude very unprofessional. It was around 8:20 the harbor freight in Warner Robinson that I can considering the harbor freight company is stilling the money to the customer

Bought a safe two weeks ago came in defective didnt know this til i got home. Emailed customer service and called as well after visiting my local habor freight stores to get it taken care of to find out that they dont make replacement parts for the battery compartment and that the only way to fix it is to take it back to the store to get a replacement of the whole safe. Both of the store local to me do not have the same safe in stock anymore as we checked that when we went in to the store. So I would have to go back to the store I bought it from which is 3 hrs away in hopes that they still have some in stock. They refused to discount the safe as it was broken and would only do a full refund but said it had to go to the store i bought it from. I did like harbor freight but this experience just soured my stomach for them. I will not be going back to harbor freight for anything again.

This review is in regards to the store located in Moreno Valley, CA. I have never been so humiliated in my life. I was looking at sockets in full view if the cashier. I noticed a socket that was metal like most other sockets, but it was flat black. I had never seen a socket, flat black in color, before so I reached out to feel the metal material and the socket dropped to the floor. I was startled and jumped back loudly apologizing profusely. I was so embarrassed, I didn't think I would ever be that embarrassed again, until a few minutes later. I looked at the cashier, and told her I would leave the socket on the display shelf so I wouldn't mess anything else up. Then, I questioned whether or not I heard her tell another employee to, "Watch her!" I decided she couldn't have been referring to me and continued looking around until I met up with my hubby. He had a fabulous jump starter in his hand that was out of the package. He said it was sitting with the other jump starters and to check it out; it was exactly what we had been looking for! He set it down and leaned on it while I browsed some home security cameras. The employee, the cashier told earlier to "Watch Her!", rudely swiped the jump starter out from under my hubby's grasp and said I will return this to the shelf. My hubby and I were mortified. I understand this store must get stolen from a lot, but that is ridiculous!! I have never been treated like that! Is this what all good paying customers can expect because Harbor Freight has experienced some unsavory shoplifters?? I don't see Walmart or Target getting that "trigger happy", and I believe I have spent MORE MONEY in Harbor Freight than in Walmart! Do NOT FREQUENT THE STORE LOCATED IN MORENO VALLEY, CA!! You will experience what I imagine common criminals experience daily whether you are familiar with that world or not. Corporate will be hearing from me as well! FYI: I bought a semi comparable jump starter from Walmart later that night. Harbor Freight has good products but their employees are more worthless than the criminals they are protecting the products from.

no help Goshen In store

When to harbor freight in Natick to buy some items had coupon for 30 percent off 10.00 and under. Got 3 items that were 9.99 each went to paid none of the item got mark down I asked the salesperson he said he didn't know why and couldn't do anything about it. So I left the items I guess it's just to get you in the store.

I've been unhappy with my local (Commack, NY) in the past, they didn't have items advertised for sale and were rude about it. Today, I picked up a couple of small items and got on line, there were 2 people ahead of me and I got on the 6 foot line marked on the floor. When I got to the register, the cashier said I had to get on the line-- on the other side of the store! A second register was opened and a line started in another aisle that I could not see. There was NO sign saying "Line starts here." The staff started berating me for cutting the line! I threw my items down, told them I couldn't read their f'__ing minds, and stormed out of the store. I won't tolerate a store that has a "secret" line up policy that they expect customers to folow, and I will not tolerate their abuse. I'll never shop there again.

I ordered a socket almost two months ago now and still have not received it they took my money out of my account but they said that it's on backorder I bought a set of Icon sockets I lost one they do not sell single sockets at the store and being that I don't have the socket they can't go and open up another pack to take a sock it out why would you sell socket that you can't replace them individually two months waiting for a socket unreal I should have went to snap on at least I would have had my socket by now this place is a shady business and trying to get a hold of anybody to talk to somebody about it is almost impossible sometimes nobody knows nothing buyer beware before you purchase anything from them

This company is USELESS. They advertise a very nice gantry crane at a very attractive price on their website which states that the item can only be purchased at their stores. When I call one of their stores I just get a run around finally being referred back to the website———-which says it’s only sold in stores…………… What a load of bs!!!!!!!!!!!! I will NEVER even try to do business with this USELESS company again!!!!!!!!!!!!!!!!!!!!!!!