Harbor Freight ToolsReviews of harborfreight.com

No WARRANTY.Took back a defective item 4 days after purchase . No HABOR FREIGHT WARRANTY.

I went to my local Harbor-Freight because they sent me a 25% off coupon and I needed some oil for a squeaky fan. I get there and I'm looking for the oils when a middle aged white dude with a salt a pepper beard, didn't see his name tag, informs me I need to leave my bag at the register " because it's corporate policy". I was not. I went to simply leave and literally walked into the item I needed so I went to the register to pay. One bad employee isn't keeping me from a needed item. Very long line. Only one overworked young man at one out of four registers ,answering the phones too. In front of me is a couple with a purse,a tote bag and a bag from the fabric store three doors down. Nobody told them anything about this "corporate policy" apparently. Asking me to give my property to them is not legal. It's also not universal. Purses are okay, totes are okay, bags from other stores are okay. Hmmm. Sound a bit like singling out a customer because you think you can get away with it. Maybe instead of hassling a paying customer the bearded employee should have opened a register so it wasn't backed up ten people deep. Not a pleasant place to shop. Won't do it again anytime soon.

This sprayer i purchased uses plastic that is way too thin to hold the pressure that builds up in the tank. The plastic can give way and the contents will go everywhere including in your face and eyes. Even if you are wearing standard safety goggles the liquid will get behind them into your eyes. I reached out to harbor freight and have been completely disappointed with their response. In my opinion they don't care about customers and don't care if they sell a dangerous product. They did not show any action to make sure this doesn’t happen to another customer. All they did was ignore me for about 2 years every way they could. Ignoring my calls, emails etc. Just wasting my time and turning a customer into an x customer instead of making the issue right they just make it worse. It is a complete stupid move on the companies part because instead of me going around and telling everyone how great harbor freight made the situation right I will now forever go around and tell everyone how bad my experience was. Complete genius. You might think you are getting a great deal but saving $5 isn't worth getting injured because the company doesn't care about safety when manufacturing the product.

Manager RENE had terrible disposition when returning a defective item with receipt. Absolutely hates his job and doesn't happily serve the customers who pay his salary - tools are garbage and so is the store. If you want to make money in the community treat the community with respect or go somewhere else and stop ripping people off! They manufacture their tools in China, then you return it for being defective - they charge a restocking fee. If the item is defective it is not being restocked for sale since it is defective. HOWEVER, the fee covers the cost of building the item SCAM: sell you defective item (make profit), you return with receipt (they charge a restock fee that covers the manufacturing cost anyway), company profits on refunds. In my opinion - FOOD FOR THOUGHT! Stop making crooks rich!

got the part to repair the Fortress Ultra Quit air compressor model 57328. Bought this Sept 12, 2022 and the replacement part which cost $51.00. cost another 10.00 for a oil to loosen the bolt on the old switch and them a torch to heat up the plug on the old switch which cost $24.00 so the total replacement was $86.00 now the regulator is out which will cost me another $$$ and time to repair. I am going to Lowes to by a Craftsman for less money then I have spent so far at Harbor Freight

I purchased a Predator generator from Harbor freight today. It won't start because it doesn't have enough oil in it!!!! They sell them that way! That unacceptable! Never again will I shop at Harbor Freight! That's ridiculous! Ive never heard of anyone selling a gas operated item without oil in it!

I just went in to Harbor Freight and tried to use a coupon they sent me very recently. Apparently the coupon was only good for a couple days and they wouldn't honor it. It's too bad, Harbor Freight used to have good deals. Now, you can find higher quality items at better prices at your local big box retailers like Home Depot. Goodbye Harbor Freight. You've lost yet another customer.

Got a Credit Card I never used and Syncrony closed my Account for no reason , buy somewhere else