Virgil P.
Membership auto renewal scam
Got charged for membership renewal months early without extending my term. Support just said their logic works that way—never again.
Harbor Freight Tools
Harbor Freight Tools (harborfreight.com) has 543 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 28 reviews with 2 stars · Clear filters
Virgil P.
Got charged for membership renewal months early without extending my term. Support just said their logic works that way—never again.
kim
Harbor freight mt Holly NJ all female employees and no customer service at all. No one acknowledges you're even there and God forbid you have a question ! Would not recommend.
Michael A.
I bought a compressor about 4 months ago. I used it twice and it died.I do buy tools and assorted hand tools from them because it's cheaper not cheap.The local store knows me and when I went to them to see what resource I may have I was told you own it and we can't do anything about it. They now are not my primary tool shop and most probably buy anything there again Nice job idiots
Ralph H.
I have been shopping at Harbor Freight for years. Today i made a mistake about the employees. I said: It's curious that Nearly all men shop here, yet Harbor Freight choses to hire nearly all Females. Usually about 90% women. I spent $200 and left. Came back to buy another $200 item. She [manager] found excuses to not help me. When I was at the check out station she said said to me. "Some women get offended about sexist comments" that put a burr under my saddle. I replied, "I have no problem with women working here. I just thought it was curious that management hires mostly women for store management." Her rely, "Well I'm offended!" These were fighting words to me. Being 83 year old disabled Vet. I replied: "That is your problem, not mine. I have no problems with the situation h here I was just noticing that few men are work here in a store where mostly men shop." "Well i don't like you comment that Women shouldn't work here." "I never said that." "Well you offended me!" "Not my fault if you are sensitive to this subject. I have no Problem. I you have a problem, that is you problem not mine. I love everyone and don't take sides." She walked away. So did i after spending my last $200 with Harbor Freight.
Laure
I bought a $250 paint spray gun (Avanti Airless Paint Sprayer) to make my project a little easier. I searched reviews and the one I chose had a great reviews and looked to be the most efficient. Well, I purchased it and the next day while assembling it, discovered there was a defect in the spray gun. the filter was stuck in the handle. I called tech support and spent a good 40 minutes and then was told it was faulty and they could send me another which would take 5 days to arrive. I waited. When the new gun came in, I attempted to use it and again, it was faulty. I called tech support and they walked me thorugh possible issues all of which I'd already tried. Then they told me to watch some videos on YouTube and thier website- none solved my probelm. They advised me to exchange or return it. I returned the paint sprayer. I spent hours trouble shooting, it used half a gallon of paint and made a mess, and I spent another 45 minutes cleaning and repackaging it up for return. Well, they charged me a 20% restocking fee even though their product was faulty. And here's the kicker: Why would they restock a faulty piece of equipment? Well- I won't be going there anymore. I spent too much on wasted supplies and time only to be slapped in the face. Harbor Freight Tools really sucks.
HotCoats
My Chico Ca store looks like a LGBTQIA2S night club. The first thing I saw walking in was an employee with blue hair, piercings and tats and the other a Trans person playing a mouth harp. It was disgusting. While playing the mouth harp he/she was touching my items I was purchasing. Where's the manager?
Peter L.
They emailed me then sent me text messages to use their 25% off coupon on any one item.so i went and loaded up a 3 ton jack car wax buffer pads zip ties and hold down straps, when i checked out i said i have a coupon for the jack cashier said cant use it on that,she called manager who said you cant use it on jacks tool boxes or generators, so i said goodbye never to return and purchased a jack on Amazon.
cindy J.
Returned Bauer pressure washer 2000 due to weak performance of machine. I only purchased it for spraying items around the house not for highly dirty or oily area primarily for eaves. This B machine really worked no better than garden hose and nozzle. Sadly, had $35 withheld for restocking fee. Very unhappy with harbor freight.